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ServiceNow Platform

4.00 to 0.00 Years   Hyderabad   15 Sep, 2020
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

About Accenture: Accenture Technology powers our clients businesses with innovative technologies established and emerging changing the way their people and customers experience work, life and entertainment. Join Accenture Technology and you ll translate the operational needs of the world s governments and leading businesses into the innovative technical solutions that will enable them to better serve their customers your friends, family and neighbors.You ll deliver everything from point solutions for a single business function to large, long-term outsourcing services, to complex systems integration installations spanning multiple businesses and functions. You ll create custom-designed solutions or integrate our technology platforms with their operations.

  • Role :Application Support Engineer
  • Role Description :Act as software detectives, provide a dynamic service identifying and solving issues within multiple components of critical business systems.
  • Must Have Skills :ServiceNow Platform
  • Good To Have Skills :ServiceNow IT Service Management
  • Job Requirements :
      • Key Responsibilities : A Strong understanding of ServiceNow Development Platform including, but not limited to, ITSM, CMDB, Asset Management, Change Management, Custom Development, etc B Customize ServiceNow applications and facilitate rollout of new applications and modules and configure Application UI and Configure Workflow C ServiceNow platform development D ServiceNow application E Experience with release/version upgrades including scheduling cloning and migration of data from instances with ServiceNow
      • Technical Experience : ATotal IT 6 years of experience B Minimum 4 years of experience with Service-Now C Worked on Service Now applications scoped and global applications D Worked with 3rd party integrations E Worked on Incident management, problem management, change management and knowledge management F Troubleshooting Service Now performance issues G Worked on ITSM, ITOM or HR, CSM
      • Professional Attributes : ITIL certification Certified System Adminitrator and Certified Implementation Specialist mandatory Excellent written and verbal communication skills Excellent analytical skills Excellent project management and time-management skills Strong problem solving skills Excellent teamwork and team building
      • Educational Qualification : Bachelors Degree in Computer Science, IT, Engineering, or related field
    • Additional Information : Resources should have good communication skills
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Keyskills :
problem solvingtime managementcomplex systemscomputer scienceasset managementchange managementanalytical skillsproject managementproblem managementincident management

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