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Site Reliability Engineer

4.00 to 6.00 Years   Hyderabad   31 Dec, 2019
salesforce
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other SoftwareNetwork / System Administration
EmploymentTypeFull-time

Job Description

  • Working with the team to ensure that technical skills are maintained and continuous development of the technical competence of the SME/SR s matching the company requirements through training and personal development.
  • Keep the customer-facing services available at top performance by maintaining the constant health of the supporting systems.
  • Incident management - Act in key support roles during major incidents e.g. Sev0, Sev1. Also, participate in the technical review of the incident for problem management
  • Problem Management - populate and participate in RCAs and hand them off to the Global Solutions team
  • Ensuring that work carried out by the Site Reliability team is executed in such a way as to comply with the company s internal compliance policy and directives
  • Being available to discuss and resolve technical issues and escalations with other technical staff as required
  • Work with and lead other members of the team in staying on top of key industry innovation and technology, and assist in team development growth
  • Identifying work opportunities and preparing or assisting with the preparation of technical proposals as required
  • Ability to operate in the high-pressure environment and troubleshoot complex issues quickly successfully handle multiple priorities
  • Work to automate detection and resolution of recurring issues in the production environment
  • You would be expected to communicate with other infrastructure teams for resolving the problem.
  • Acting as a technical mentor/coach to all Site Reliability team members.
Desired Profile:
  • Overall 4-6 years of Systems engineering experience in enterprise scale internet service engineering or support role
  • Expertise in TCP/IP related technologies (networking protocols, network programming, etc.)
  • Expertise in CLI enterprise support of Unix variants (Linux/Solaris/BSD) as well as strong Linux/UNIX knowledge with significant exposure to Red Hat Enterprise Linux and Solaris
  • Strong understanding of monitoring implementations and administration
  • Strong communication skills (Written and Oral)
  • Past experience in Incident Management and good understanding of ITIL service operations
  • Experience in working in a 24/7 team managing large data centres
Education:
  • BS or higher degree in Computer Science or Electrical Engineering plus relevant job-related experience
Preferred Qualifications:
  • Perl/Python/BASH scripting experience
  • Prior Chef/Puppet or automated deployment experience
  • Experience in supporting and maintaining a monitoring and alert systems
  • Experience supporting and troubleshooting relational databases and distributed platforms
  • Experience in supporting and maintaining Java applications
  • Experience in Docker orchestration and management.
  • Hands on experience configuring and managing AWS (Amazon Web Services), using the CLI/SDKs
  • Experience managing systems monitoring and alerts.
  • Experience with JVM optimisation and Java server technologies like Tomcat or Jetty
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Keyskills :
academics algorithms android java acp eamdevelopment affirmativeaction fireprevention incidentmanagement redhatenterpriselinux computerscience equalemploymentopportunity enterprisesupport technicalskills

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