Software Engineer (Workday Reporting)

Job Description

Maersk Line IT supplies global solutions and connectivity to more than 35,000 A.P. Moller Maersk employees in 118 countries. Some of the keywords in our work environment are: Innovation, Creativity, Challenges and Personal growth. You will build a strong international network through extensive liaising with stakeholders worldwide and access a wide range of further career opportunities within Maersk Line IT and the rest of the A.P. Moller Maersk Organisation.Show More We offerWhen you join Maersk, you ll find that the world is your workplace. You ll work in a culturally diverse, stimulating environment, surrounded by new ideas and different ways of doing things. We believe in individual performance within highly professional teams supported by our distinctive values. To us teamwork means acceptance, respect, dedication and the idea that we can achieve more when we all pull together. Living our values means competing in the market place in an ethical way so our name is synonymous with being a credible and valuable business partner. Through Constant Care and Humbleness we strive to prepare for the future, while never forgetting that our customers and competitors are key to our ability to improve. In our daily work Uprightness and Our Employees mean that transparency and accountability in everything we do go hand in hand with being an inspiring, challenging place to work. At Maersk, we take pride in hiring the best person for the job irrespective of gender, age, nationality or religious belief. Diversity is our great strength and our continued goal, evidenced in our current work to significantly boost the number of women in senior management positions. Show More Key responsibilitiesWorkday configuration Deliver excellent support with customer in focusResolve Incident/Service request according to Service catalogue Proactively monitoring case management tool Categorize and assign the tickets in appropriate category groupPerform unit and release testCase escalation handlingAbility to identify high priority cases and provided needed attention accordingly Performing other tasks defined by manager Keeping up to date with current trends in ITShow More We are looking forBachelor s Degree or equivalent training, learning and/or educational experienceProven experience in HCM systems with a demonstrated understanding of key HR processes. Documented experience of Workday.Minimum 2 years of Workday experience in ReportingPrevious experience working in HR or an HRIS Service Centre or another customer-oriented environment Case management tool experienceKnowledge in Workday HCM and reporting Knowledge in any additional Workday areaKnowledge in BIRTExperience in developing training materials and guidesWorkflow system experienceCase management tool Strong computer skills and programming skills. Resolve technical support requestsExcellent communications skillsCollaboration skillsProven ability to provide excellent customer service, and work with multiple levels of the organization from senior management to external contractorsAbility to multi-task at a high levelDemonstrated ability to thrive within a multi-national organization, a multi-cultural environment and with remote teams.Strong oral and written communication, interpersonal, teamwork skills.Proactive, independent work ethic, use of initiative, can-do/enthusiastic attitude, self-driven, adaptive engagement style.Strong writing, editing and proofreading skills; attention to detailResults-orientedPassion for exceptional customer serviceWork with metrics to support analysis and measurement of training programsPerform as a team player on multiple task/projects simultaneously and work effectively in a fast-paced, dynamic team environment with high expectations for qualityShow More,

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