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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Medical / Healthcare |
| Functional Area | IT Operations / EDP / MISNetwork / System Administration |
| EmploymentType | Full-time |
Solution Delivery Expert- ServiceNow integration & Assurance Job Description Manage the planning, design and build of IT assurance solutions, based on specifications, while meeting quality and performance requirements and technical constraints. Manage the scheduling and deployment of IT assurance solutions within ServiceNow CoE and across multiple functions. - Develop, implement, operate and improve methods and tools, which ensure effective governance of: Idea to Demand, Training / Education, Vendor Engagement, ServiceNow Certified Apps, Project / Enhancement deployment, Resource / Capacity Planning - Establish automated solutions, where possible - Organize solution design, development and deployment efforts for projects by compiling the required resources and assigning responsibilities according to a defined time schedule - Ensure that detailed designs match high level designs and are traceable to requirements in functional specification - Ensure designs produced adhere to architectural roadmap and support the development execution and operations of solutions - Ensure that solutions meet requirements outlined in the design documentation - Ensure the overall user experience is taken into account when designing and deploying new solutions and services - Ensure that developed solutions are peer reviewed, formally documented and signed off by business - Ensure that all work is delivered to agreed time, cost and quality constraints - Initiate solution testing to ensure they meet quality standards - Establish standardized design and development processes to enable cost effective delivery Project quality; Cost efficiency; Business satisfaction; Effective stakeholder communications; Completeness and accuracy of business requirements captured; Completeness and accuracy of SLAs; timely and accurate reporting (i.e. Service performance and CSAT analyze); project management (i.e. portfolio plan and delivery schedule); Minimum requirements Bachelors Degree English 6+ years of IT project quality management experience in pharmaceutical industry.,
Keyskills :
coeslasdesignserexperiencecapacityplanningsolutiondeliverycostefficiencysolutiondesignprojectmanagementbusinessrequirementsqualitystandardsqualitymanagementcosteffective