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Sr Analyst Sys Admin & Support

8.00 to 13.00 Years   Hyderabad   18 Dec, 2019
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other SoftwareSales / BD
EmploymentTypeFull-time

Job Description

This position is responsible for the reaction and maintenance of the Infrastructure service at a tactical level serving as a Level I 2 response team member in a 24x7 support environment.

Responsibilities

  • Participate in operational support shift rotation, including weekend coverage.
  • Demonstrate strong communications skills by effectively communicating with users, team members, application development teams, other infrastructure support teams, and management.
  • Demonstrate strong organizational and time-management skills
  • Incident Management: coordinate incident resolution with service users and other infrastructure teams, leveraging enterprise Incident Management systems, strong customer-focus, and technical knowledge of the applications.
  • Change Management: ensure that standardized methods and procedures are used for efficient and prompt handling of all changes. Participate in reviews of proposed changes, the change control processes, change implementations, and post-implementation Reviews.
  • Service Validation and Testing: as part of Change Management, design and perform service validation and testing.
  • Capacity Management: ensure that the capacity of application services and the IT infrastructure is able to deliver the agreed service level targets through leveraging enterprise monitoring and capacity planning tools and processes.
  • Service Transition: ensure that application and infrastructure security vulnerabilities are remediated in a timely fashion while minimizing user-impact.

Requirements

  • Education : Any Technical Graduation
  • Experience: 6 to 8Yrs
  • Mandatory Skills:

    • Thorough knowledge on Linux and Windows Operating System Management
    • Capacity Planning, Change Management, Operations procedures
    • Experience supporting web applications (Java server experience required, Tomcat preferred)
    • Ansible Automation, Apache
    • Troubleshooting and resolving conditions with server platforms
    • RDBMS knowledge (MS SQL, Oracle, DB2 Sybase)
    • Understanding shell scripts is required
    • 8+ years of total experience
    • Excellent communication skills
    • Storage technology (immutable)
    • Desired Skills

      • Knowledge on IBM InfoSphere Optim
      • Understanding of Symantec Data Insight and Symantec Enterprise Vault
      • Virtualization
      • Development Java .NET
      • Scripting (Perl, shell)
      • ,

        Keyskills :
        ms sqlservice level change controltime management enterprise vaultweb applications change managementit infrastructure

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