Sr. Product Analyst -Enterprise Integration

Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryProducts and Technology Job DetailsSenior Product Analyst - Enterprise IntegrationRoleThe Salesforce.com IT Enterprise Integration team is seeking a Senior Product Analystto join the team developing integration solutions on our best-of-class integrationplatform. Your contribution to these integrations will directly impact mission-criticalbusiness processes that run our business. To be successful at this position, you must be a self-starter with the ability totake ownership, work under pressure, and handle multiple tasks simultaneouslywhile keeping a good sense of humor. You must possess good verbalcommunication and written documentation skills and be able to collaborateeffectively with other team members. You will also be asked to contribute ideasand provide feedback on many aspects within the team s project portfolio thatmay be outside your domain of expertise. SPA (Senior Product Analyst) is the primary or key interface between IT deliveryteams and product owners as subject matter experts. This role is responsible forgathering, organizing, and documenting detailed technical requirements in ashareable, actionable, standardized framework supporting test plandevelopment. Salesforce is looking for a Lead IT Senior Product Analyst to joinour IT Applications team. You will be working with a group of world-class ProductManagers, Solution Architects, and Engineers to build scalable breakthroughcapabilities and integrations. The IT Senior Product Analyst will provide technical and detailed triage on theintake of a business requirements from a Product Owner and help to identifyadditional business requirements, and technical and implementationrequirements The BSA translates the business needs into actionable criteria bygetting enough information to make a solution possible; help drive clarity tomake rational decisions. The successful candidate possesses strong analytical, written, oral andconsulting skills, able to articulate and document functional requirements,technical solutions for business users and development team.Responsibilities Engage with the business users at different levels to understand business needs,analyze, document, evaluate and prioritize the requirements and makerecommendations on the solution and implementation. Drive, develop and maintain numerous project deliverables that support theprogram, including functional/non-functional specifications, datamapping/transformation, solution design, process diagram, acceptance criteria,UAT and other project artifacts.Work effectively with the technical/development team and help them understandthe specifications/requirements for technical development, testing andimplementation. Identify test scenarios, develop test scripts, and execute testing in support ofsystem and User Acceptance Testing (UAT). Define, discover, interpret data models, and assist in the design and configure ofanalytics reporting dashboard to help business users make informed decisions. Partner with various business partners and solution teams to evaluate how tobest leverage integration, data warehouse and business intelligence functionalityto meet evolving business requirements and information needs. Ensure solutions promote simplicity, efficiency, and conform to enterprise andarchitecture standards and guidelines. Provide functional leadership during technologyenhancements/upgrades/implementations and work successfully as a liaisonwith various internal business/technical partners. Partner with the support organization to provide training, support and technicalassistance to operation team and end users. Participate in Agile scrum team, write/enhance/research user stories and beresponsible as business lead and central subject matter expert. Help streamline work process to improve efficiency and consistency.Required Skills Bachelor s Degree with 7-10 years of hands-on roles implementing or leadingenterprise software, specifically in the areas of EI (Mulesoft experiencepreferable) Strong background in driving and gathering business requirements,assessments, solutioning specially in the areas of data analysis, dataextraction/delivery, source/target mappings and reporting. Strong background in working with both the business and technical team,coordinating/leading solution design, development/configuration, anddeployment across multi-dimensional teams. Strong background in business process analysis, data modeling and ability toproactively identify, manage, and correct data quality issues. Strong background, hands-on experience with databases and using SQL toolslike toad, and SQLplus for data analysis and validating test results. Experience and knowledge of API, SOA, ESB concept and tools. Very strong communication skills and habits, demonstrating skills in teachingand explaining complex concepts, negotiation and persuasion, conflictresolution, creative and proactive thinking, and situational adaptation of theseskills. Ability to quickly connect business requirements to the functional capabilities ofan application and assess the applicability of different product technologies tobusiness problems; ability to learn new applications and technologies.Desire to be hands-on and in the field, guiding teams in creating the best solutionand ensuring the success of that solution. Proven ability to coordinate a diverse set of business users to develop cohesiveand streamlined requirements, documentation and user acceptance criteria. Willing to receive direction and guidance within a team environment, adopt anddevelop best practices and circumnavigate obstacles with creative technicalsolutions. Excellent spoken and written communication as well as receptive listening skills,with ability to present complex ideas in a clear, concise fashion to technical andnon-technical audiences. Excellent team player able to work with virtual and global cross functional teams. The ability and desire to contribute to a dynamic, challenging and entertainingwork environment with a team of individuals and a company that will support youin doing the best work of your career. Experience with leading technologies and platforms, such as Salesforce,Workday, Coupa, Concur, Oracle Financials, etc. Experience with Use Case modeling and Agile development methodology.Desired Skills Experience with leading technologies and platforms, such as Salesforce, Workday,Coupa, Concur, Oracle. Possess business functionalAccommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.,

Keyskills :
product managementcustomer relationsfunctionalmarketingdocumentationuser acceptance testingbusiness process analysisstatements of work sow