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Sr. UX Designer

6.00 to 9.00 Years   Hyderabad   26 Apr, 2020
ServiceNow
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaWeb / Mobile TechnologiesGeneral / Other Software
EmploymentTypeFull-time

Job Description

What you get to do in this role:

  • Show off your skills, UI/UX that solves customer issues
  • Engaging with IT application product owners at a strategic level
  • Collaborating with our experience organization to stay aligned on product direction
  • Close alignment with our Customer Liaison team who conduct customer research and feedback
  • Creating end- to- end detailed design deliverables as a series of experience maps, storyboards, wireframes, and interactive prototypes
  • Coordinating and integrating the work of fellow designers for a seamless and unified experience
  • Planning and executing usability testing to validate design

What you have:

  • 7 years of experience in UX or interaction design with heavy emphasis on solid human- centered design methods
  • An inspiring portfolio showing us how you have researched and crafted great experiences, seeing them through to released products
  • Ability to understand and distill complex problems into elegant, informed solutions
  • Ability to articulate and champion your design solutions based on human- centered design principles and incorporating research data
  • Expert with design tools (e.g. Sketch, Adobe XD) to produce wireframes and high- fidelity interactive prototypes
  • Relentless pursuit of experience perfection working in an iterative and agile development environment
  • Excellent teamwork and communication skills to effectively collaborate with multi- functional and multi- disciplined teams
  • High level of initiative and a make it work ethos to successfully bring a product design from conception to launch with minimal supervision
  • Expertise in one or more of the following product spaces: IT Security Management, IT Operations Management, Security Operations, HR Service Delivery, Customer Service Management (CSM), or Finance & Legal
  • Experience in creating content and/or designing with compliance to WCAG 2.0/2.1 AA guidelines is a plus

Bonus Points

  • Experience mentoring designers or leading design teams
  • Experience defining or working with a robust design system
  • Experience working in enterprise software
  • Experience facilitating design thinking workshops
  • Experience working with global collaborators across time zones
,

Keyskills :
customerrelations research hp design itsecuritymanagement itoperationsmanagement customerservicemanagement itsecurity itoperations detaildesign robustdesign productdesign designthinking customerservice customersupport servicedelivery agile

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