Strategic Planning & Operations Manager

Job Description

About the RoleIncreasing demand for observational research and real-world evidence (RWE) from regulatory and reimbursement authorities makes observational research a critical component of drug development and commercialization.The CfOR Strategic Planning & Operations Manager drives operational excellence, strategic execution, workforce planning, study operations, analytics, and digital transformation across the organization.This role requires expertise in business operations, study management, data analytics, dashboarding, forecasting, process optimization, and digital enablement.The ideal candidate is analytical, execution-oriented, and capable of translating complex operational data into actionable leadership insights using tools such as Power BI.Strategic Planning & Business OperationsPartner closely with CfOR leadership to support strategic planning, operational execution, workforce planning, and organizational initiatives.Drive cross-functional operational programs and strategic initiatives across global teams, ensuring alignment with organizational goals and priorities.Support leadership decision-making through business analysis, operational insights, scenario planning, and executive-ready presentations.Manage and track organizational priorities, risks, dependencies, timelines, and action plans across multiple workstreams.Support headcount management, staffing analysis, requisition tracking, organizational planning, resource forecasting, and capacity planning.Support operational budgeting, financial tracking, forecasting, and resource planning activities across organizational initiatives and study operations.Analyze resource utilization, portfolio demand, operational capacity, and forecasting trends to support leadership planning and prioritization decisions.Lead operational transformation initiatives and strategic special projects.Support organizational governance activities including leadership reviews, operational planning cadences, hiring alignment, and cross-functional coordination.Drive operational readiness initiatives across teams by improving visibility into resource capacity, prioritization, and execution tracking.Partner with functional leaders to streamline onboarding, collaboration models, knowledge management, and operational communication frameworks.Data Analytics, Reporting & VisualizationDevelop and maintain executive dashboards, operational metrics, KPIs, and reporting frameworks using Power BI and other visualization tools.Translate operational, organizational, and portfolio data into actionable insights for senior leadership.Analyze trends across resource allocation, study delivery, operational efficiency, financials, forecasting, and portfolio performance to support strategic decisions.Build scalable reporting solutions that improve visibility, transparency, and operational governance across CfOR.Partner with stakeholders to define reporting standards, business requirements, and performance measurement frameworks.Develop integrated reporting solutions, forecasting models, and self-service dashboards across multiple operational data sources.Drive data quality, reporting consistency, process standardization, and governance across operational systems.Study, Project & Program ManagementLead operational planning, coordination, and execution of observational research studies and cross-functional operational initiatives.Partner with study teams, functional stakeholders, and vendors to support study timelines, deliverables, operational readiness, and execution tracking.Support end-to-end study operations including planning, governance, resource coordination, risk tracking, issue resolution, and stakeholder communication.Develop and maintain project plans, roadmaps, RAID logs, governance trackers, and operational documentation.Facilitate cross-functional meetings, manage dependencies, and ensure timely completion of operational and study-related milestones.Monitor portfolio progress, operational risks, execution metrics, and forecasting trends to support proactive decision-making.Communicate project and study status, risks, escalations, and key updates effectively to stakeholders and leadership.Support vendor coordination, budget tracking, financial monitoring, forecasting activities, and resource management.Operate effectively in fast-paced, matrixed environments with evolving priorities and competing business needs.Observational studies related compliance responsibilities & governance with understanding of Veeva vault, regulatory information management, inspection and submission Readiness.Digital Transformation & Operational ExcellenceLead adoption and optimization of digital collaboration and workflow tools including Microsoft Teams, SharePoint, Miro, and Power Platform solutions.Support SharePoint governance, content organization, operational documentation, and knowledge management initiatives across teams.Evaluate and implement modern workflow management and collaboration tools .

Keyskills :
Strategic PlanningOperations ManagementBusiness AnalysisData AnalyticsDashboardingForecastingProcess OptimizationDigital TransformationPower BI