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Support Oracle

1.00 to 2.00 Years   Hyderabad   11 Aug, 2021
Rimini Street
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Position Summary

  • Level 1 Support for customer
  • Triage incidents raised by customers
  • Should have experience in Oracle User administration activities - creating users, assigning responsibilities and etc
  • Co-ordinate with client teams on incidents and access requests
  • Knowledge of Oracle Financials / SCM modules
  • Configure Oracle applications based on BR.100 documents
  • Test RICEW objects referring test documents (TE.040)
  • Any other tasks / activities assigned by the management

Essential Duties and Responsibilities

  • Monitoring ticket queue and addressing priority tasks responsibly
  • Working in shift - 24 X 7 schedule
  • Understanding of stakeholders executing based on escalation matrix
Qualifications / Skills / Experience

Minimal Qualifications

  • Knowledge in SCM, Financial modules in Oracle EBS
  • Understanding of sys admin activities

Location

  • Hyderabad, India

Education

  • Any Gradualtion (BSc / Engineering) in Computer science background or equivalent

Experience

  • 1-2 years of minimum experience in overall IT

Skills

  • Knowledge in SCM, Financial modules in Oracle EBS
  • Oracle - Sys Admin activities - User access, Menu, Request group, Profile set up,
,

Keyskills :
oracle scmcustomer servicecomputer scienceoracle financialsuser administrationoracle applicationssapscmebssetoraclematrixaccesstriagescienceobjectsscheduleeducationmanagement

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