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Systems Specialist II-Mulesoft Admin

1.00 to 4.00 Years   Hyderabad   27 Oct, 2020
salesforce
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Other Software,Network / System Administration
EmploymentTypeFull-time

Job Description

To get the best candidate experience, please consider applying for a maximum of 3 roles within 12 months to ensure you are not duplicating efforts.Job CategoryProducts and Technology Job DetailsSystems Specialist II - Enterprise Integration (Mulesoft Administrator)Job Summary:Enterprise Middleware and Data Services team within Salesforce Business Technology is currently seeking a team member from integration background and who is detail-oriented, proactive self-starter to support various integration applications deployed in production and non-prod environments in Mulesoft ESB (On-prem and cloudhub) and Jitterbit.Responsibilities:

  • Install and configure Mule ESB, Jitterbit and supporting infrastructure like Rabbit MQ
  • Develop new integration processes using Mulesoft or Jitterbit to improve support process and enable monitoring capabilities
  • Monitor production platform for CPU, Memory and Disc usage and proactively fix any potential issues
  • Monitor application deployed in production environments and proactively resolve system and data issues
  • Deploy Integration applications to Production and Non-Production environments using out of the box deployment tools, or Jenkins jobs.
  • Work with Developers to triage production bugs
  • Manage queue of cases and work with users and other support teams to troubleshoot production issues.
  • Work with Product owners, BSA to support User Acceptance testing
  • Work with Product owners and BSA to validate and sign off on Supportability functionality
  • Participate in technical design review discussions with solution architect and provide feedback.
  • Create shell/python scripts to automate and improve support process
  • Create reports and dashboards in Salesforce to help monitoring production applications
  • Create reports, dashboards and alerts in Splunk to proactively monitor integration applications
  • Document support process, standard operational procedures, support reference manuals.
  • Maintain and demonstrate 100% compliance with all written security policies, SOX procedures, and change management controls
Required Skills:
  • 6 years of experience with Mulesoft ESB administration (Cloudhub and On-Prem V3.x, v4.x)
  • 6 years of experience using Unix/Linux OS environments
  • 6 years of experience with any AMQP or JMS technologies
  • 6 years of experience with Oracle database and SQL queries
  • 1 years experience with Salesforce administration and SOQL
  • Very strong understanding of Java or Java based technologies
  • Familiar with integration strategies like API-led connectivity in Mulesoft
  • Good understanding of Software-as-a-Service (SaaS) model and concepts
  • Willingness to learn and master unfamiliar technologies and/or concepts
  • Familiarity and comfort working within strict Change Management and Release Management processes
  • Exceptional research skills and resourcefulness, Strong technical problem solving skills, with an ability to troubleshoot complex application issues
  • Demonstrated ability to build and execute efficient business processes and methodologies.
  • Excellent written and oral communication skills, with an emphasis on tone, structure, grammar, and spelling
  • Ability to learn and adapt quickly in a dynamic environment.
  • Bachelor degree in computer sciences, programming or a related field
  • Familiarity with Software Release Management principles and methodology including Adaptive Delivery Methodology (ADM)
Desired Skills:
  • Certified Mulesoft Developer or admin
  • Certified Salesforce admin 201
  • Experience with Jitterbit Integration Platform
  • Experience with Gemfire Cache, RabbitMQ
  • Experience with reporting and monitoring tools such as Zabbix, Splunk
Accommodations - If you require assistance due to a disability applying for open positions please submit a request via this Accommodations Request Form.,

Keyskills :
mule esbdata servicesdesign revieworacle databasetechnical designmonitoring toolschange managementrelease managementbusiness technologyproject administrationenterprise integrationintegration strategiessql

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