Team Lead - Digital Asset Management

Job Description

90+, that s the number of associates across Dublin, Hyderabad, East Hanover and Mexico who work together to provide digital and creative support for our customers, enhancing awareness and engagement between HCPs(Health Care Providers) and Novartis brands worldwide. Explore, develop, implement and evaluate Digital innovation solutions that address customer needs. Co-create with key stakeholders to build partnerships & collaborations. Lead the delivery of multiple projects across a variety of creative and marketing channels, including print and digital media. Develop and coordinate project plans across the design, development and production stages of a project to support the successful delivery within set KPIs. Works in collaboration with brand teams technical teams & all functions to maximize value. Provides consultancy, advice and assistance on strategy for commercialization of products, and influence marketing/Marketing Sales Operation team on decision making on Sales Force resource allocation in most optimal ways, through delivery of proven analytics based projects. Provide analytics support to Novartis internal customers Planning & management, Gather requirements to develop detailed Project plans and Project estimations to task level. Proactively assist the Business to identify upcoming conflicts and resource gaps. Serve as interface with the global and local Brand teams on Project Planning and delivery management. Leads and delivers projects for Regional and global teams, ensuring adherence to timelines and quality objectives. Ensures delivery of efficient and high quality deliverables. Provides effective and timely responses to adhoc requests. Manages an efficient and high quality team that promotes synergy and best practice sharing among resources, drives collaboration with Country Organizations in managing high standards of communication and delivering best in class services. Provide guidance on training requirements in relation to Commercial processes Takes initiative to drive standardization of reports across brands Regular reporting on the progress/status of the asset management efforts, including but not limited to measured output, growth projections, and asset life cycle. . Support brand specific portals with configuration. Understand customer requirements and manage expectations throughout delivery. Identify the improvement opportunities and maintenance of the DAM/MLR processes and services. Assist in evaluating, integrating and testing other marketing related technologies to deliver process and productivity gains. Lead the digital librarian team on strategy for data migration and implementation projects, including complex client requests. Be a DAM technical liaison expert in conjunction with CIT. Establish and implement policies & strategy for DAM team which are quality focused while increasing CSAT scores and driving innovation. Build and maintain subject matter expertise on content management capabilities. Lead digital librarians in audit readiness. Drive knowledge sharing and people development among the DL team. Collate, update and maintain training content for DAM and Approval. Onboard new team members to meet ongoing demand. Represent Digital Librarians and DAM Services at various local and global forums. Over all 10 plus years experience in which 35 years of experience working with a global enterprise DAM, preferably with Aprimo. Experience with global taxonomy and metadata governance. Experience with managing asset level global quality and accuracy of forecast assumptions Good customer satisfaction scores Ability to manage multiple stakeholders / projects. Critical Negotiations Ambiguity Accountability Experience in object oriented Business Process Engineering Digital Channels (e.g. Intranet, Internet, Videos) Channel Innovation Channel Utilization Post Graduate Degree Master s degree in library & information science or equivalent. Minimum requirements Over all 10 plus years experience in which 3-5 years of experience working with a global enterprise DAM, preferably with Aprimo.Why consider Novartis 799 million. That s how many lives our products touched in 2019. And while we re proud of that fact, in this world of digital and technological transformation, we must also ask ourselves this: how can we continue to improve and extend even more people s lives We believe the answers are found when curious, courageous and collaborative people like you are brought together in an inspiring environment. Where you re given opportunities to explore the power of digital and data. Where you re empowered to risk failure by taking smart risks, and where you re surrounded by people who share your determination to tackle the world s toughest medical challenges.Imagine what you could do at Novartis! Commitment to Diversity & Inclusion: Novartis embraces diversity, equal opportunity and inclusion. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration, and empowers our people to unleash their full potential.Join our Novartis Network: If this role is not suitable to your experience or career goals but you wish to stay connected to learn more about Novartis and our career opportunities, join the Novartis Network here: https://talentnetwork.novartis.com/network,

Keyskills :
subject matter expertisedata migrationoperation teamasset managementproject planningsales operationsbusiness processdigital channelstechnical liaisoncorporate liaisonknowledge sharingcontent management