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Team Leader(Deputy Manager) Home Loans

3.00 to 8.00 Years   Hyderabad   02 Mar, 2020
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaGeneral / Other SoftwareSales / BD
EmploymentTypeFull-time

Job Description

Purpose: Will be responsible for meeting team targets, employee retention and achieving efficiency of assigned geography, employees and sources while keeping the team motivated and engaged. 1. Area/ Geography Mapping. Responsible for allocation of geography at team level. Should work closely with his team members on geography mapping. Should audit and review the progress of area mapping on regular intervals and share the progress report with his superiors. Knowledge, Skills & Functional Competency Knowledge of the entire geography. Ability to plan and strategize the geography mapping. Ability to use tools and resources to identify potential areas and sources. 2. Source Relationship Management. o Relationship Management- Is responsible for managing the relationship with all sources of his team and geographic area. Knowledge Skills & Functional Competencya. To identify the problem and expectations of the sources with low LSR, SLR and MS. b. Knowledge and ability to use various tools which can be utilized to improve relationship and ratios. 3. Audit / Relationship / Coaching Calls Responsible to conduct Joint Calls daily with team which includes Source visits and Sales calls. Knowledge Skills & Functional Competencya. Product Knowledge own and competition b. Ability to handle objection raised by customers and sources c. Ability to use various tools to address customer and source queries 4. Channel Partner Recruitment Responsible for validation and empanelment of channel partners Knowledge, Skills & Functional Competency Knowledge of BSA empanelment process. Ability to identify the potential channel partner Ability to identify whether the BSA falls within the norms and category defined.5. Team Huddle Responsible for conducting team huddle on a daily basis as per the process laid down. Knowledge, Skills & Functional Competency Knowledge of daily morning huddle process Ability to conduct team huddle6. Weekly Team Review Responsible for implementation and review of goal sheet and weekly completion of Sales Patri II.Knowledge, Skills & Functional Competency Knowledge of sales process Ability to conduct reviews Ability to analyze7. Internal Co-ordination Responsible for coordination with credit team on the logged in loan applications and update status to his team members. Knowledge, Skills & Functional Competency Knowledge of CREST process,

Keyskills :
geographymis documentationlowlights texturizingretention hiscrest customer servicecoac

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