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Tech Support (Voice)

1.00 to 6.00 Years   Hyderabad   03 Mar, 2022
KVC CONSULTANTS LTD
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 3.0 - 4.5 Lakh/Yr
IndustryRecruitment Services
Functional AreaSales / BDTechnical Support / Helpdesk
EmploymentTypeFull-time

Job Description

    Roles and ResponsibilitiesGreetings from KVC CONSULTANTS LTD.We are looking for people with 1 year tech support experience-Provide L1 Level Customer Support- Provide exceptional support while communicating and assisting customers. Ensure that high quality standards are maintained for all customer interactions and issue resolutions.- Resolve tickets Analyze customer reported information to identify problems and concerns.- Perform problem research and testing when necessary.- Deliver high quality and timely resolutions to problems.- Initiate follow-up to other service areas when appropriate.- Perform other duties and responsibilities as necessary.Eligibility:Tech Graduates (Btech/BCA/MSC/BSC/MTECH/MCA) etcGood communication skillsGood Knowledge of networkingSalary - 4,20,000 per anum (30,000 in hand)Shift:24*7Work Days:5 days working with 2 days rotational offsJob location : Hitech City Hyderabad To get your telephonic interview scheduled kindly call our expert H.R.s or Whatsaap L1Support Hyd on the given numbers*Ashhad hidden_mobile *Aadeesh hidden_mobile #NO PLACEMENT CAHRGES#Regards,Prajit GroverHR teamKVC CONSULTANTS LTDPF // ESIC Benefits & CABS,

Keyskills :
radiographic testinghigh sense of urgencytactfulnesshigh quality standardshandle multiple projectsquality standards

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