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Technical Chat Support

1.00 to 4.00 Years   Hyderabad   31 Aug, 2023
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 2.0 - 3.5 Lakh/Yr
IndustryIT Services & Consulting
Functional AreaNetworkingCustomer Service (International)
EmploymentTypeFull-time

Job Description

    International Technical Chat Support with 1-4 Years in Hyderabad Location.(Walk in Drive on 28 August 2023)Walk-in Location - Building No: 2a, Maximus Towers, Raheja Mindspace IT Park, Madhapur, Hyderabad, Telangana, IndiaRoles & ResponsibilitiesTroubleshoot customers issues via Chat, remote access, and diagnostics.Collaborate with customers and advise about technical issues. Answer questions regarding issues, and make recommendations.Troubleshoot network and connection issues.Manage customer expectations regarding estimated response times.Go the extra mile to engage with customers, solving their issues and ensuring satisfaction.Candidate Profile:A minimum of 1 year of experience of Technical Chat Support with international ClientsExcellent judgment skills to be able to properly evaluate situations and immediately provide effective solutionsThe ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customerExcellent Communication Skills, Problem Solving and Customer Service SkillsStrong analytical & Interpersonal skillsPreferred Skills/Abilities/Exposure:Graduate/Post GraduateShould possess effective and excellent communication skills (Verbal & Written)Willing to work in Rotational Shifts, Night Shifts & Graveyard Shifts100% Work from OfficePerk and Benefits:2 way transportation both pick up & dropIncentive plans based on performanceExperience: 1 to 4 yearsSalary: 2.4LPA to 3.4LPAInterested candidates can walkin to the below location on 02/08/2023Walk-in Location - Building No: 2a, Maximus Towers, Raheja Mindspace IT Park, Madhapur, Hyderabad, Telangana, IndiaThanks & RegardsRohit Mathew AbrahamHR Executive, Talent Acquisition Intouch CX Contact :hidden_mobile/ Email: rohit.mathewabraham@24-7intouch.comMaximus Towers 2A, Mindspace | Hyderabad, Telangana, India.

Keyskills :
chattechinical

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