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Technical Support

4.00 to 9.00 Years   Hyderabad   29 Aug, 2019
Job LocationHyderabad
EducationNot Mentioned
Salary< Rs 50,000 - 3.0 Lakh/Yr
IndustryIT - Hardware / Networking
Functional AreaNetwork / System Administration
EmploymentTypeFull-time

Job Description

  • Monitoring, Support and Incident Management for corporate computing environment including but not limited to:
    • User Account Administration
    • System Logs (Windows Event logs, IDS/IPS/ Content Filter, Backup Jobs
    • Network Routers, Switches, Security Appliances, and Wireless Access Points
    • VMWare ESXi and VM environment
    • Windows/Apple/Linux Servers and Desktops
    • Windows Active Directory Services
    • Office 365 user administration
    • Data integrity and backup
    • IDS/IPS and Content filtering systems
  • Notification, Escalation, and Management of Information Security Incidents/Events
  • User management of the Office365 environment including Office, Exchange, SharePoint and Skype for Business.
  • As a team with other IT staff members, provide 24x7 support coverage for all workstations and servers at the PTW site locale.
  • Knowledge of TCP/IP networking principles and practices in a multilayer network.
  • Windows Active Directory and File Services user accounts & permissions management
  • Ensure all IT and Information Security controls are adhered to. Assist other members of the IT Staff and Executive Management team with all Information Security reporting and audit initiatives.
  • Support the Global Technology departmentobjectives.

Keyskills :
ffice365active directoryhelpdeskciscodesktop supportnetworkengineertechnical supportlibre

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