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Technical Support Associate

1.00 to 4.00 Years   Hyderabad   12 Nov, 2024
LIVE CONNECTIONS PLACEMENTS PVT LTD
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 2.5 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    ROLE: TECHNICAL SUPPORT ASSOCIATE(NON - VOICE)(NEED IMMEDIATE JOINERS)ELIGIBILITY : Graduates/Undergraduates with 1 yr or more exp in CUSTOMER SUPPORT/BPO or similar role PREFERABLY INTERNATIONAL BPO EXPERIENCE.ROLES AND RESPONSIBILITES:Provide real-time technical support to customers via chat. Troubleshoot and resolve issues related to software, hardware, and network connectivity. Document customer interactions and issue resolutions accurately. Collaborate with other teams to ensure customer satisfaction. Maintain a high level of professionalism and empathy in customer interactions.US SHIFTS, 5 days working, 2 days rotational off incentives.Interested can mail your cv to Email id hidden_email contact no: hidden_mobile Name: Anusha

Keyskills :
email supportchat processinternational call center

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