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Technical Voice Support Executive- Hyderabad

Fresher   Hyderabad   28 Nov, 2025
Live Connections
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Position: Technical Voice Support ExecutiveLocation: Gachibowli, HyderabadWork Mode: Work from OfficeExperience: Minimum 1 year in International Voice Process (Technical/BPO)CTC: Up to 4.5 LPA (Up to 30% hike on current CTC)Concerned person to Connect- Varalakshmi-Varalakshmi.y@livecjobs.comorhidden_mobileKey Highlights
    • 5 Days Working
    • Night Shifts
    • 2-Way Cab Facility (within 25 km from Gachibowli)
    • Immediate Joiners Preferred
    Job DescriptionWe are looking for Technical Voice Support Executives to handle customer calls and provide real-time assistance for technical queries. The role involves troubleshooting issues, offering accurate resolutions, and ensuring high-quality customer support in a fast-paced BPO environment.
    • Handle inbound/outbound calls and resolve technical queries.
    • Troubleshoot product or service-related issues.
    • Provide step-by-step technical guidance to customers
    • Escalate unresolved issues to the concerned department.
    • Maintain detailed and accurate records of all customer interactions.
    • Ensure prompt and satisfactory resolution for all customer concerns.
    Requirements
    • Any Graduate (Technical background preferred)
    • Minimum 1 year of experience in International Voice Process (Technical/BPO preferred)
    • Excellent communication skills in English
    • Willingness to work in rotational night shifts
    Compensation & Benefits
    • Salary: As per company standards (up to 30% hike for eligible candidates)
    • 2-Way Cab Facility (within 25 km radius)

Keyskills :
inboundtelesalesoutboundinternational voice processsalesvoice processbpocold callingbusiness developmentinternational salescalls

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