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Tele Collection Executive

0.00 to 4.00 Years   Hyderabad   23 Jan, 2025
Muster Consultants Pvt Ltd
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBFSI
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

    Managing and monitoring delinquent account collection for the assigned portfolio. Managing a team of Field Officers. Managing field visits on timely basis Appointing, managing & developing collection vendors to ensure collections from delinquentcustomers. Ensuring call centre activities are supported by robust field management. Preparing MIS reports to provide feedback to seniors, viz. Collection, work flow Defining the parameters for evaluating and reviewing the pickup activities and implementingcorrective actions. Putting vendor management in proper shape to ensure smoother operations. Formulating various processes related to customer services in initial phase and their compliance. Conducting meetings for setting up objectives and designing or streamlining processes to ensuresmooth functioning of operations.

Keyskills :
telecallingtelemarketingcollections process

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