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Telecaller

1.00 to 2.00 Years   Hyderabad   23 Jan, 2025
LAGRAN SOFTWARE SOLUTIONS PRIVATE LIMITED
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 1.0 - 1.5 Lakh/Yr
IndustryIT Services & Consulting
Functional AreaPre-Sales
EmploymentTypeFull-time

Job Description

    1. Outbound Calls: Contact potential or existing customers to inform them about products or services using predefined scripts.
    2. Lead Generation: Identify and qualify leads from outbound calling activities.
    3. Customer Queries: Address queries, provide relevant information, and guide customers on how to proceed with product purchases or services.
    4. Follow-ups: Maintain a record of calls and customer feedback for follow-up and tracking purposes.
    5. Database Management: Update CRM systems or internal tools with accurate customer details and call results.
    6. Targets and KPIs: Achieve set targets such as the number of calls, quality conversations, or sales conversions.
    7. Customer Support: Resolve issues and ensure customer satisfaction in a polite and professional manner.

Keyskills :
telecallingpresales

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