| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Management Consulting / Strategy |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
We need Candidates for the post of Customer Care Executive who is fluent in speaking and writing English and must be comfortable with the Night Shift.Responsibilities Answer calls in a timely and professional manner. Respond to customer inquiries. Handle and resolve customer complaints. Provide customers with product and service information. Input customer information on CRM system correctly. Follow up customer calls where necessary. Explain services, prices, and answer questions from customers. Manage client referrals and process as appropriate. Engaging positively with prospective customers to ensure an understanding of products and services & maintaining an adequate lead to conversion rate. Identifying customer needs effectively in order to maximize all sales opportunities and explain added value services Achieve and exceed KPI s. Able to generate new business and close deals in the shortest time possible. Provide sales support to the team as required. Desired Skills Proficient in relevant computer applications. Knowledge of customer service principles and practices. Knowledge of call centre telephony and technology 12 to 24 months or more experience in a call centre environment. Good data entry/ keyboard skills ,
Keyskills :
callcenter newbusiness customercare customerservice kpi care sales deals writing english business keyboard telephony referrals ACD CTI CallCenterDevelopment IEX alessupp kf ceManagement