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Telecalling Officer

Fresher   Hyderabad   24 Jun, 2026
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryEducation / Training
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Lead and manage a team of tele callers to achieve performance and conversion targets.Design and implement calling strategies to maximize lead conversion, customer acquisition, or retention.Monitor daily/weekly/monthly performance metrics and generate performance reports.Train and mentor team members to improve communication skills and product knowledge.Coordinate with sales, marketing and operations teams to ensure smooth follow-up and closure.Develop scripts and call flow processes to enhance calling effectiveness.Handle escalated customer issues and ensure high levels of customer satisfaction.

Keyskills :
team managementtelesalestelecallingtelecalling officer

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