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Telecom/Engineering/Non IT - Care Management

5.00 to 10.00 Years   Hyderabad   18 Jun, 2023
VEGA Intellisoft Private Limited
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryManagement Consulting / Strategy
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Job Opening Details back to list Reference Code: VI1269 Job Title: Telecom/Engineering/Non IT - Care Management - Padmini -- Ilayaraja -- Ilayaraja (Team2) Category: GE Centricity Perinatal CC1/CC2 Certificiation GE Centricity Perinatal DRM (report writing) certification/training Wellsky CarePort Admin and Report Module certification/training Symplr Midas 1 yr minimum experience with monthly/quarterly/yearly updates and patch installs/upgrades Previous experience with support and configuration in applications such as Cardiovascular, Pulmonary and other specialty registries; GE Centricity Perinatal, Wellsky CarePort, Symplr Midas, Milliman Care Guidelines, Metriq Cancer Registry, V5 Trauma Registries, Neodata, OBIX, Intellispace, Interqual, and Optum Care Coordination (OCCP) OCCP 2 yr minimum experience with configuration and build 1 yr minimum Crystal Reporting Writing experience 1 yr minimum SQL Writing experience Be able to work with interfaces having HL7 knowledge ServiceNow experience in incident management, change requests, and service requests using ServiceNow Experience in loading server certificates, server migrations, data migrations Clinical background - preferably nursing to be able to understand clinical workflow and build requested Provide application/infrastructure support and respond to requests and inquiries from users within the pre-determined timeframe of the applicable service levels Escalate calls with vendors according to defined support processes Have a strong attention to detail and an urgency to follow through to resolved issues by prioritizing them and addressing intelligently Demonstrate proactive communication to clients after identifying common issues reported to support BS/BA in Computer Science, Information Technology, or an equivalent combination of education and/or experience and Associates or BS in a clinical field (preferably nursing) Advanced analytical thinking and problem solving skills Communicate issues and opportunities to the support team leadership effectively Be on call as per team rotation to manage incidents logged Monitor ServiceNow queues and use it to document all activities leading to resolution of issues Must be willing to work Ascension Business Hours 8aCT-5pmCT or 7amCT-4pmCT Experience with Citrix, server maintenance, SQL DB, and supporting application updates Facilitate and assist with multiple teams during technical and major incident bridge calls to identify, troubleshoot issues and seek toward resolutions. Key Skills: GE Centricity Perinatal CC1/CC2 Certificiation GE Centricity Perinatal DRM (report writing) Location: Bangalore, Hyderabad, Pune Required Experience: 5-10 yrs Positions: 2 Contact Person: AM Team 2 - Perm Email ID: hidden_email Qualification: B.Tech. Req Received Date: 14 Jun 2023 End Client: Internal Job Type: Full-Time RMG: Ilayaraja Client SPOC: Padmini Client Spoc TL: Ilayaraja RMG Head: Krishna Ramasamy Account Manager: Team2 Technology: Telecom/Engineering/Non IT Assistant manager: Account Head: Aravind,

Keyskills :
change requestsclinical workflowcomputer sciencecancer registryteam leadershipproblem solving

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