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| Job Location | Hyderabad |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | Medical / Healthcare |
| Functional Area | General / Other Software |
| EmploymentType | Full-time |
Your responsibilities: As the Transparency Manager, Customer Liaison - Cross Border Patient Groups - Xpend Services, - you will have to Manage the Global Stakeholders, Communications Customer Engagement. Have People Management skills. Deliver services through structured project management approach with appropriate documentation and communication throughout the delivery of services. Develop specialist knowledge on all reportable spend data, providing consultative support to the Affiliates and contribute to the execution of local transparency processes and practices. Create and maintain standard operating procedures (SOPs), quality checklists that will enable excellent quality outputs for all outputs within the scope of services. Handle, respond and process requests and queries in relation to system functionality, problems/issues identified, request for support and training, etc. Working with the team of other data analysts and managers to support affiliates with specific data, system and process related questions. Work manage the co-ordination with other teams in Novartis (customers, IT, Finance and sourcing) to ensure data completeness and remediation of any issues. Be pro-active in managing the project, identifying issues, risks and the communications. Prepare the dashboards and KPIs to for management reporting and bring-in insights into the data. Lead an operational team to deliver cross border processing support to local country affiliates including data collection and validation, support dispute query handling, BI reporting and training. Manage budget of the Patient Group reporting and Cross Border service to ensure costs are in line with expectation. Develop specialist knowledge on all reportable EFPIA Cross Border spend data and work with compliance, business and divisional leads to provide consultative support to local affiliates. Manage the operational processes to deliver Patient Group reporting. Minimum requirements
What you ll bring to the role: Preferable to have Masters in Management. 5 - 9 years prior experience as Data and/Process analyst; preferably with finance and data management support experience Proficient in English. Should have excellent Communication skills, Cross Team Collaboration, Customer Engagement, Global Stakeholder Management and Presentation/Story Building Skills. Strong interpersonal, customer relationship management, influencing and negotiation skills. Should have an understanding of Pharmaceutical business including its regulatory environment. Strong analytical thinking with problem solving approach. Should have worked in an international company with exposure to working in cross-cultural environment. Self-Driven and motivated. Strong and proactive business results-focus, and proven ability to provide insights that increase productivity.
,Keyskills :
standardoperatingprocedures customerrelationshipmanagement datamanagement datacollection problemsolving peoplemanagement projectmanagement identifyingissues rossb der grouprep ting ateliaison cu