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Urgent | Desktop Engineer L2

2.00 to 5.00 Years   Hyderabad   19 May, 2023
Talent Corner HR Services Pvt Ltd
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 2.0 - 3.5 Lakh/Yr
IndustryIT - Hardware / Networking
Functional AreaNetwork / System Administration
EmploymentTypeFull-time

Job Description

    Required Desktop Engineer at Hyderabad.Mandatory Requirement - Upto 3 Year of experience in IT support function. Good communication skills, willing to work in shift and teamwork with global customers / service providers. Ability to resolve issues within the SLA and work on the daily tickets and requests. Bachelors degree in Information Technology or Computer Science/ Diploma engineering or relavant experience
    • Technical support Desktops, Laptops, MFD, Thin Client, VNET, Network devices & MAC devices, Installation of relocated /migration of Desktops & other devices
    • Technical support Application software for Desktops/Laptops/Thin Clients/MAC devices
    • Technical support O/S related patch upgrades & compliance agent & Virus control
    • Closing calls within SLA
    • Vendor coordinator for Desktops/Laptops problems
    • Attending and managing the user calls
    • VPN L1 support (Access Management)
    • Video Conferencing Support, Desktop / software Application L1 Support
    • Local system related issues like Outlook, PDF, and Internet etc.
    • Browser level troubleshooting
    • Access management (Partial), Application related Information
    • Wintel L1 Support (Domain ID Creation, Access Management etc)
    • DBA L1 Support (Password Reset and ID Creation)
    • Unix L1 Support (Password Reset)
    • Network L1 Support Basic & Mac Binding
    • Web Application Support, Basic Overview of Mailbox, Shared Drive, Application access granting & revoking, Basics of Excel, awareness of active directory Access Management
    Call on hidden_mobile

Keyskills :
windows supportdesktop engineer l2

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