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Urgent for-Cluster Incharge

6.00 to 8.00 Years   Hyderabad   07 Dec, 2022
Relaxo Footwears Ltd
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryTextile / Garments / Fashion
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    Position Title: Cluster Incharge Department: Retail Work Location: Grade: Sr. Officer Travel Required: Yes Reporting to: Administrative: State Manager Reported by: ROIs of their cluster Functional: State Manager/Region Manager Minimum Job Requirements Educational Qualification: Graduate Experience: 3 06 yrs. of Retail Any additional requirement: Purpose of the Position (Job Summary)
    • This position has to manage 10-15 outlets within their cluster . Cluster Incharge is accountable for achieving the target, stocks, cash and settlement of all claims and complaints within their cluster.He provides direction and leadership to the retail staff for the increase sales and customer footfall. He has to manage CRM in his cluster.
    Key Roles and Responsibilities Financial -Responsible for increase in Sales within cluster.-Responsible for cash at the outlet within cluster(sale and deposit in bank should be reconciled) -Responsible for proper checking of daily expenses at outlet and work toward cutting down the outlet expenses. Customer Oriented -Increase footfall-To ensure settlement of all claims and complaints within his cluster ASAP.-CRM- Reports People Oriented -To ensure smooth functioning of each outlet and resolve/ help ROI in case of any problem. (like electrical/furniture/system etc)-Team building Internal Business Process -To check that all the staff report on time within his cluster.- To maintain proper stock at the outlets and ensure proper rotation of stock within cluster.-Responsible for proper display & Hygienic at stores Competencies Technical/Functional Behavioral
    1. Selling skill
    2. Computer knowledge
    1.Proven leadership skills2. Strong interpersonal skills3.Coustomer Orientation4. Team building Key Responsibility Areas Quantitative Qualitative 1. Sales Achievement (achievement against target)2. Growth Value (Growth against Last year respective month) 3. Transaction (10% Growth in No. of bills & average bill & value against Last year respective)4. Stock reduction of discounted articles.5. Audit Report1. Improve Adherence to Key sales process.2. Customer Service Key Stakeholder Management Internal External
    1. Operation
    2. Outlet Staff
    3. SCM
    4. HR
    1. Customers
    ,

Keyskills :
btssitepreventive maintenancesmpsenergysales achievementroisalesretailcluster

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