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Urgent Openings For MIS Executive Hyderabad

1.00 to 8.00 Years   Hyderabad   23 Mar, 2019
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBPO / Call Center
Functional Areaales Support / MIS
EmploymentTypeFull-time

Job Description

Job Descriptions:

  • Capacity Management, Internal & external escalations impacting SLAs ,calling out alerts taking real time decisions to meet SLAs defines
  • Optimize scheduling better productivity
  • Generate short & long time forecast models with different methodology
  • Investigate and analyze data and decide upon alternatives to complete assignments
Requirements :
  • Graduation with 1 year experience in WFM only.
  • Good knowledge and experience on staffing, scheduling forecasting practices.
  • Verint, Avaya CMS Tools knowledge is must.
  • Outstanding communication and interpersonal skills
  • Excellent organizational and leadership skills with a problem-solving ability
Contact :
  • Yogita-9699443625
  • Manisha - 7977295654

Keyskills :
bpomishlookuppivottabledomesticbpoexcelmisoperationsvlookupmisreportingmisreportsmanagementinformationsystemcallcenterconditionalformatting

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