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Voice Process Executive

1.00 to 4.00 Years   Hyderabad   27 Sep, 2023
Intouch CX
Job LocationHyderabad
EducationNot Mentioned
SalaryRs 1.5 - 4.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

    Dear Applicants,Mega Walk-in Drive for International Voice Process on 29 August 23We are Hiring for International Voice Process with 1-4 Years in Hyderabad Location.(Walk in Drive on 29th August 2023)Walk-in Location - Building No: 2a, Maximus Towers, Raheja Mindspace IT Park, Madhapur, Hyderabad, Telangana, IndiaRoles & ResponsibilitiesTroubleshoot customers issues via Chat, remote access, and diagnostics.Collaborate with customers and advise about technical issues. Answer questions regarding issues and make recommendations.Troubleshoot network and connection issues.Manage customer expectations regarding estimated response times.Go the extra mile to engage with customers, solving their issues and ensuring satisfaction.Candidate Profile:A minimum of 1 year of experience of Technical Chat Support with international ClientsExcellent judgment skills to be able to properly evaluate situations and immediately provide effective solutions.The ability to learn new skills and quickly absorb and interpret new information, products, and features from the perspective of the customer.Excellent Communication Skills, Problem Solving and Customer Service SkillsStrong analytical & Interpersonal skillsPreferred Skills/Abilities/Exposure:Graduate/PostgraduateShould possess effective and excellent communication skills (Verbal & Written)Willing to work in Rotational Shifts, Night Shifts & Graveyard Shifts100% Work from OfficePerk and Benefits:2-way transportation both pick up & drop.Incentive plans based on performance.Experience: 1 to 4 yearsSalary: 2.4LPA to 3.4LPAInterested candidates can Walkin to the below location on 29/08/2023.Walk-in Location - Building No: 2a, Maximus Towers, Raheja Mindspace IT Park, Madhapur, Hyderabad, Telangana, IndiaThanks & RegardsRohit Mathew AbrahamHR Executive, Talent AcquisitionIntouch CXContact :hidden_mobile/ Email: rohit.mathewabraham@24-7intouch.comMaximus Towers 2A, Mindspace | Hyderabad, Telangana, India.

Keyskills :
international bpovoice processinternational voice processcustomer support

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