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Work profile of CB-WLS-Quality Specialist-Operations Analyst

3.00 to 5.00 Years   Hyderabad   14 Jul, 2022
JPMorgan
Job LocationHyderabad
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

    • Ability to coordinate and chair team meetings and drive procedural changes
    • Closely monitor the volumes on a day-to-day basis to ensure all SLA s (Quantity & Quality) are met and any exceptions are immediately escalated for resolution
    • Deep Understanding of Client Onboarding, Bi-Lateral and Syndicated Loan Servicing
    • Perform assessment of controls based on the regulatory standards and ensure sampling guidelines are followed
    • Implement a robust Knowledge Management model including the maintenance of SOPs, process/policy change management, training of new joiners and ongoing training of existing Team
    • Participate in results calibration with operation and key business shake holders and recommend any process improve changes
    • Working successfully with team, valuing, and collaborating across the team to achieve shared objectives and goals
    • Develop strong relationships with partners in the business and across lines of business and product companies
    • Enthusiasm to understand and support the simplification of highly complex operational processes and supporting platforms
    • Trainings: Identify process for new joinees , ensure learning plans are in place and that there are no breaches on mandatory/compliance training timelines
    • Back up/Team depth: Ensure adequate backups is created
    • Bachelors Degree with a minimum 3-5 years relevant loan servicing work for bilateral and syndicated loans, quality assurance and control testing
    • Candidates with knowledge of loan systems like Loan IQ, Strategy will be an added advantage
    • Candidates must have knowledge of Financial Accounting, SWIFT and other remittance systems
    • Strong problem solving and investigative skills to undertake analysis, resolve issues/problems related to the process
    • Strong risk & control mindset
    • Experience in driving small to medium sized projects with strong results
    • Strong escalation management skills
    ,

Keyskills :
misreportingaccountsloan servicingfinancial accountingsla

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