Zabbix Administrator

Job Description

Role:

As Zabbix Administrator of Infrastructure Cloud Operations monitoring, you will work with a team of sysadmins in the design, implementation and maintenance of a Global Enterprise monitoring system. As part of the overall Cloud Infrastructure Monitoring Platform Practice, the Admin will be responsible for developing managing a high-performance team, dedicated to building, developing and maintaining a world-class monitoring solution. To achieve this, you would develop the AWS/Oracle Public cloud, Private Cloud delivery teams, foster alignment with internal stakeholders and drive operational excellence, whilst supporting best-in-class customer engagement and enabling the expansion of the Cloud customer base.

Technical Expectation:

• 02 years experience in overall Enterprise monitoring (Zabbix a requirement),
• Strong knowledge and experience with AWS and AWS based networking (VPC, Route 53, Tunneling, etc.).
• Understand Incidents, SR, Problem, Change from Cloud Ops perspective
• Excellent organizational, project management, interpersonal and written/oral communication skills Ability to communicate technical prop
• Ability to write function / script (items) in Zabbix to enable monitors of all technology endpoints like VMWare, Oracle, Cisco, Palo Alto etc.
• Ability to configure alerts in Zabbix servers (understand and assess the business use and downstream use of the configurations / customizations made to the Monitoring Tool)
• Demonstrates proficiency in monitoring and management communications, technologies including but not limited to WMI, SNMP, SysLog .
• Installation, maintenance, removal and reinstallation of monitoring tools (Ability to install and configure Zabbix server, Zabbix proxy server and Zabbix endpoints)
• Removal of monitoring tool, as well as removal of connectivity of the customer environment.
• Retesting of accounts and connectivity to the servers when new connectivity methods are established.
• Test connectivity to the accounts and new servers. Meetings with the client to review this process
• Handle updates/changes to Threshold changes, including of database update.
• Adding instances to currently monitored servers
• Migration of servers
• Backup and restore partial or complete monitoring database
• Ability to identify, troubleshoot regular issues. Also troubleshooting regular/complex Zabbix server functionality in case of errors.
• Troubleshooting network connectivity for monitored servers or support servers with IP changes including changes to the currently configured monitoring which involves troubleshooting items such as SNMP, WMI, agents failing to connect, etc.
• Able to troubleshoot and research issues, using outside resources such as technical forums and knowledge bases that are available through the Internet.
• Review of all servers, instances, and thresholds for an entire client.

JD:

• Hands on experience on Monitoring tools (Zabbix in required skills, other like Nagios/ SolarWind /Etc. can be added advantage).
• Sound knowledge in Oracle and Linux is preferred.
• Create Dashboards for customer using the Zabbix metricsPatching, Upgrade of the tool.
• Troubleshooting and fixing Item issues and monitoring issues Prepare reports and provide inputs to Managers
• Determine technical requirements to carry out various monitoring activities.
• Solution designing, Planning, Implementation, Configuration, Integration, Troubleshooting and administration for the Monitoring Tools
• For migration efforts, ensure assigned engagement team are kept informed about migration status, installation progress, barriers, and move quickly to ensure customer monitoring is enacted as soon as possible.
• Prepares and maintains documentation of system configurations and customizations.
• Basic understanding of ITSM practices
• Provides guidance to internal departments.
• Available for 24x7 coverage.
• Self-motivated individual, able to work independently or on a team.
• Able to multi-task and work productively in a dynamic environment.
• Superior written and verbal communication skills. Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures.

Keyskills :
proxy serverprivate cloudmonitoring toolsproject managementcustomer engagementcommunication skillsverbal communicationnetwork connectivityoperational excellencetechnical requirementsawswmiitsmsnmp24x7altolinuxcloudbasic