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| Job Location | Hyderabad/ Secunderabad (Andhra Pradesh), Kolkata (West Bengal), Mumbai (Maharashtra), Pune (Maharas |
| Education | Not Mentioned |
| Salary | Not mentioned |
| Industry | Not mentioned |
| Functional Area | Not Mentioned |
| EmploymentType | Full-time |
Research and identify solutions to software and hardware issuesr Diagnose and troubleshoot technical issues, including account setup and network configurationr Ask customers targeted questions to quickly understand the root of the problemr Track computer system issues through to resolution, within agreed time limitsr Talk clients through a series of actions, either via phone, email or chat, until theyve solved a technical issuer Properly escalate unresolved issues to appropriate internal teams (e.g. software developers)r Provide prompt and accurate feedback to customersr Refer to internal database or external resources to provide accurate tech solutions r Ensure all issues are properly loggedr Prioritize and manage several open issues at one timer Follow up with clients to ensure their IT systems are fully functional after troubleshooting r Prepare accurate and timely reportsr Document technical knowledge in the form of notes and manualsr r Call us on 76699-43030 & our team will get in touch with you.r r If the above job does not suit your profile, you can still apply as we have various vacancies across different cities & job areas.r r For details of other jobs, you can also email us, else check our websiter r Give a miss call on 76699-43030 & our team will get back to you within 3-4 business days.r r Thanksr r Hiring Teamr Canvas25 comr r Call : 76699-43030r r Education: Any GraduateIndustry: Healthcare, IT-Hardware/Networking
Keyskills :
system administratorHardware NetworkingNetworkingPrinterSupportHardware Installa