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Job Location | Indore |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | IT - Software |
Functional Area | Customer Care Executive |
EmploymentType | Full-time |
The primary purpose of the Customer Service Advisor is to take inbound customer calls - answering and assisting all customers with their queries which will involve handling telephone order calls, customer care enquiries, helping customers place orders, queries with any delivery queries, payment problems, re-deliveries as well as billing queries. Depending on which campaign you are assigned to, there may be some upselling and promotion of add-on products during these calls. Alternatively, you may be required to provide a quality customer/technical service to customers through a number of communication channels which includes telephony, email, chat, voice and backendSalary 1 Lac 75 Thousand To 3 Lac 25 Thousand P.A. Industry ITES / BPO / KPO / LPO / Customer Service / Operations Work Experience 0 - 2 Years Qualification Other Bachelor Degree,
Keyskills :
customer servicesales misaccounts insurancechat process voice processcustomer care emai