Customer Support Executive

Job Description

Are you fresher Do you have excellent communication skills Are you looking for some exciting and challenging role Then go ahead with the below job description.Teleperformance Hiring for Fresher/Experience for Customer Support @ Indore # Hr Connect 9818031859saiyod@thrconsultants.com**Single Day Interview Process with multiple profiles**Profilesin Teleperformance:-A.DOMESTIC Profiles:1)Xiaomi &FlipkartCustomer SupportVoice:Any graduate/undergraduate/12th passfresher/experience candidate can apply.Excellent communication skills required.Salary upto 19k CTC.B.PREMIUM DOMESTIC Profiles:1)Rebel Eats Customer Support Voice:Any graduate/undergraduate/12 pass fresher/experience candidate can apply.Excellent communication skills required.Salary upto 15k CTC.C.INTERNATIONAL Profiles:1)Eti-SalatDubai Telecom Customer Support Voice:Any graduate/undergraduate/12 pass fresher/experience candidate can apply.Excellent communication skills required.Salary upto 20k CTC.2)US-Rebel Customer Support Voice:Any graduate/undergraduate/12th pass fresher/experience candidate can apply.Excellent communication skills required.Salary upto 26k CTC.3)US-Caption CallCustomer Support Voice:Any graduate/undergraduate/12th pass fresher/experience candidate can apply.Excellent communication skills required.Salary upto 27k CTC.4)US-Go-Daddy Technical Support Chat:Onlygraduates fresher/experience candidatecan apply.for undergraduates/ 12th pass/ resultawaitedfinal year.Excellentcommunication skills required.Salary upto 32k CTC.About The Company:Teleperformance was founded in 1978 by Daniel Julie in Paris,France.Globally,it operate sin about135,000 computerized workstations,with more than 190,000 employees across 340 contact centersin 74 countries.Position Title :Customer Care ExecutiveReports to:Team LeaderFunction:OperationsJob Description-1.To assist the customers in solving queries related to feedbacks, requests, complaints etc .Ensuringtimely and professional responses total the queries,requests& complaints received enablingsatisfaction the customer.2.Basic knowledge of computer will be required.3.It is a 5.5 days working company.4.Thecandidateswillbegiven2weeklyoffaspertherosterwhichmeanstherewillbenofixedoff.5. Salary: 15k to 32k+performance based incentives.6.Other monetary incentives to the employees(confidential).7.24*7 work environment.8.No day shifts.Why Teleperformance 1.Fixed salary plush in incentives.2.Directly hired through company officials.3.Onthe spot offer letter.4.Extra ordinary growth for the performers.5.Immediate joining.6.Examination eaves will be provided for further studies.7.Candidates can apply for IJP (Internal Job Posting)after 6 months.8.Relocation benefits provided by the company.Knowledge,Skills and Attitude:1.Should have every good convincing skills.2.Should have good English communication skills.3.Excellent understanding about customer service and technical support.4.Graduate/Undergraduate/12thpass will be preferred.5.Should be very confident and presentable.6.Candidate must be comfortable for night shifts.7.Energy levels should be high.Additional Benefits for CandidatesRelocation bonus of Rs.7,500 for out stationed candidates(Regional process) and Rs.10,000(International process).Free Guest House Accommodation for 15 days(Regional or International joining in Indore/MohaliJaipur).Travel tickets reimbursement up to Rs.700.Candidates areeligible for an IJP after 6 months.Note-THR Consultants is direct hiring channel partner of Teleperformance . We do not charge any

Keyskills :
troubleshooting ustomerservice customercare solvingqueries inboundcalls internationalbpo desktopsupport customerrelations communicationskills customersupport callcentre technicalsupport remotedesktop voiceprocess