hireejobs
Hyderabad Jobs
Banglore Jobs
Chennai Jobs
Delhi Jobs
Ahmedabad Jobs
Mumbai Jobs
Pune Jobs
Vijayawada Jobs
Gurgaon Jobs
Noida Jobs
Oil & Gas Jobs
Banking Jobs
Construction Jobs
Top Management Jobs
IT - Software Jobs
Medical Healthcare Jobs
Purchase / Logistics Jobs
Sales
Ajax Jobs
Designing Jobs
ASP .NET Jobs
Java Jobs
MySQL Jobs
Sap hr Jobs
Software Testing Jobs
Html Jobs
IT Jobs
Logistics Jobs
Customer Service Jobs
Airport Jobs
Banking Jobs
Driver Jobs
Part Time Jobs
Civil Engineering Jobs
Accountant Jobs
Safety Officer Jobs
Nursing Jobs
Civil Engineering Jobs
Hospitality Jobs
Part Time Jobs
Security Jobs
Finance Jobs
Marketing Jobs
Shipping Jobs
Real Estate Jobs
Telecom Jobs

Customer Support Executive

0.00 to 2.00 Years   Indore   28 Jan, 2020
Job LocationIndore
EducationNot Mentioned
SalaryNot Disclosed
IndustryRecruitment Services
Functional AreaGeneral / Other Software
EmploymentTypeFull-time

Job Description

Position - Customer Support Executive Domain: IT Shift: Night

Experience - Fresher or 1-2 Years Vacancies- 5

Qualification - Graduate ( Any)

Excellent Communication Skills with US ACCENT

The Job Role and Responsibilities

The primary job roles and responsibilities of a customer support executive include:

  1. A professional approach in answering calls and provide information about products and services, taking input of issues and their redressal thereof.
  2. Maintaining records of transactions and interactions.
  3. Appropriate and timely follow-ups wherever required.
  4. Escalate unresolved queries to respective departments for accurate redressal

Competencies and Skills Required

Communication is key in this profile. It is absolutely important for the executive to have fluent English communication skills. Along with that behavioral trait like good interpersonal skills, ability to handle stress, good listening skills, prompt thinking ability are some other essential features of this role.

The major skills and competencies required for this role include:

  1. Excellent communication skills
  2. Good listening and problem-solving skills
  3. Ability to take and handle stress and pressure
  4. Good interpersonal skills
  5. American English spoken skill is an Add-on
,

Keyskills :
sales customerservice customersupport customerrelations troubleshooting problemsolving americanenglish communicationskills interpersonalskills it prompt english records pressure features communication ProblemAnalysis OperationMonitoring

Customer Support Executive Related Jobs

© 2019 Hireejobs All Rights Reserved