| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Hyderabad Jobs |
| Banglore Jobs |
| Chennai Jobs |
| Delhi Jobs |
| Ahmedabad Jobs |
| Mumbai Jobs |
| Pune Jobs |
| Vijayawada Jobs |
| Gurgaon Jobs |
| Noida Jobs |
| Oil & Gas Jobs |
| Banking Jobs |
| Construction Jobs |
| Top Management Jobs |
| IT - Software Jobs |
| Medical Healthcare Jobs |
| Purchase / Logistics Jobs |
| Sales |
| Ajax Jobs |
| Designing Jobs |
| ASP .NET Jobs |
| Java Jobs |
| MySQL Jobs |
| Sap hr Jobs |
| Software Testing Jobs |
| Html Jobs |
| Job Location | Indore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Finance / Accounts / Tax |
| EmploymentType | Full-time |
Job DescriptionPlan resource ensuring reliability/ quality of underlying data Forecasting the shifts & timing Manage staff schedule to furnish task on daily basis Measure & incorporate Shrinkages Report of data real time based Planning manpower alignment Skills Required : Should have Workforce Management experience from BPO industry. Should be working either as Assistant Manager or Deputy Manager in BPO WFM department Candidate should have knowledge/ hands on experience in generating - Forecasting, Capacity Planning, Scheduling and Reporting. Should have good Knowledge of MS-Office Excel, Word & PowerPoint. Should have In-depth understanding of the various call center metrics and their impact on each other. Should be able to understand, manage and report metrics like Service Level, Occupancy, Attrition, Shrinkage, Staffing etc. Should have bachelors or higher education degree.Salary 2 Lac To 5 Lac 50 Thousand P.A. Industry ITES / BPO / KPO / LPO / Customer Service / Operations Work Experience 5 - 8 Years Qualification Higher Secondary,
Keyskills :
customerservice documentation finance insurance msoffice eputyManager