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| Job Location | Indore |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | IT Operations / EDP / MIS |
| EmploymentType | Full-time |
Dear Candidate,Greetings of the day!We are Opening forDesktop Support Engineer Candidate should be familiar with IT service desk systemsShould have worked in BFSI sectorExperience in handling TAT based requirementsAssists staff with the installation, configuration, and ongoing usability of desktop computers, peripheral equipment and softwarewithin established standards and guidelines.Works with vendor support contacts to resolve technical problems with desktop computing equipment and software.Works with Help Desk and Network Operations staff as appropriate to determine and resolve problems received from clients.Interact with numerous computer platforms in a multi-layered client server environment.Ensure desktop computers interconnect seamlessly with diverse systems including associated validation systems, file servers,email servers, computer conferencing systems, application servers, and administrative systems.Trains and orients staff on use of hardware and software.Recommends and / or performs upgrades on systems to ensure longevity.Works with procurement staff to purchase hardware and software.Assesses functional needs to determine specifications for purchases.Troubleshoot and resolve incidents (Hardware and Software) related to desktop and associated peripheralsTroubleshoot Network connectivity (L AN) issuesInstallation of desktop and hardware like CD-ROM, sound cards, etcOperating Systems (OS) installation / re-installation, upgrades and patches for desktopsSoftware installations such as MS-Office, Acrobat Reader, mail client etc. 6. Installation of anti-virus on desktops and remove VirusConfiguration of Print devices (network and local) on desktopsDesktop Configuration - Network, mail client, internet etc.Co-ordinate with vendors for supportConfiguration of devices attached to laptops ( PDA)Application support, Desk side for business applicationsShould provide Remote support on Phone or through toolEducational Qualification: BE / B.TECHIndustry: IT InfrastructureEmployment Type: Permanent Job, Full Time.Regards,HR Team
Keyskills :
perating systems service desk it service desk desktop computers network connectivity ms office client server network operations