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Finance Support Associate

Fresher   Indore   19 Sep, 2020
Fidelity National Information Services, Inc
Job LocationIndore
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaSales / BD
EmploymentTypeFull-time

Job Description

Position Type : Full time Type Of Hire : Experienced (relevant combo of work and education) Education Desired : Bachelors Degree Travel Percentage : 0%Are you curious, motivated, and forward-thinking At FIS you ll have the opportunity to work on some of the most challenging and relevant issues in financial services and technology. Our talented people empower us, and we believe in being part of a team that is open, collaborative, entrepreneurial, passionate and above all fun.About the teamWe Merchant solution organization of FIS work around enabling digitalization of modern money and provide convenience to Merchant across world with ease of accepting payment. Each time you use your debit card or credit card to pay for something, whether online or face-to-face, there s a good chance it happened because of us. On an annual basis our innovations and technology enable billions of money transactions globally. Working with customers large and small, we help them to take payments quickly, safely and reliably, allowing them to grow their businesses and making your life more convenient in the process.Knowledge/Experience

  • To provide desk-based support to customers and partners with their accounts / finance related queries.
  • Handles day to day queries related to invoices, Direct Debit Deductions and Customer Account statements for customers.
  • Responsible for managing the suspension of merchants and charging the termination fee for Gateway services.
  • Responsible for assisting in monthly billing process for merchants which includes raising of manual invoices and credit notes.
  • Responsible for auditing the partner commission statements sent on a quarterly basis and posting the invoices received on Oracle for partner commission payment.
  • Liaises with Oracle team for Direct Debit, Bacs, Credit, Commission Payment purposes.
  • Responsible for making necessary changes on the billing records of customers in the system
Competencies
  • Strong written and verbal communication skills and strong interpersonal.
  • Quick learner, detail oriented and a good Team player.
  • Good working knowledge of MS excel, Accounts and Management.
What we offer you
  • A multifaceted job with a high degree of responsibility and a broad spectrum of opportunities
  • A broad range of professional education and personal development possibilities FIS is your final career step!
  • A competitive salary and benefits
A variety of career development tools, resources and opportunities, With a 50-year history rooted in the financial services industry, FIS is the worlds largest global provider dedicated to financial technology solutions. We champion clients from banking to capital markets, retail to corporate and everything touched by financial services. Headquartered in Jacksonville, Florida, our 53,000 worldwide employees help serve more than 20,000 clients in over 130 countries. Our technology powers billions of transactions annually that move over $9 trillion around the globe. FIS is a Fortune 500 company and is a member of Standard & Poor s 500 Index.FIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the FIS Online Privacy Notice.Privacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the OnlinePrivacy StatementFIS is committed to protecting the privacy and security of all personal information that we process in order to provide services to our clients. For specific information on how FIS protects personal information online, please see the Online Privacy Notice.Sourcing ModelRecruitment at FIS works primarily on a direct sourcing model; a relatively small portion of our hiring is through recruitment agencies. FIS does not accept resumes from recruitment agencies which are not on the preferred supplier list and is not responsible for any related fees for resumes submitted to job postings, our employees, or any other part of our company.,

Keyskills :
technical supportbilling processdirect debitbankingrequirementsfortune 500development toolscapital marketsonline privacymicrosoft accesscustomer relations

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