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Urgent opening For Customer Service representative In Banking Sector

0.00 to 2.00 Years   Indore   27 Dec, 2022
Global Consulting Services
Job LocationIndore
EducationNot Mentioned
SalaryRs 4.0 - 6 Lakh/Yr
IndustryBanking / Financial Services
Functional AreaBack Office OperationsFinance / Accounts / Tax
EmploymentTypeFull-time

Job Description

    The job duties of a bank customer service representative can vary by employer and depend on whether the representative works with customers over the phone or face-to-face in a branch location. All representatives can expect to:
    • Answer questions about account types and banking products, such as CDs, money market accounts, loans and credit cards
    • Check on the status of customer accounts and track checks and payments
    • Review and explain account charges
    • Assist banking customers who are victims of fraud, theft or identity theft
    • Assist customers with replacing lost or stolen credit or debit cards
    • Assist with address changes
    • Customer service representatives who work in a bank may also assist customers with determining whether they need to speak with a banker or if the representative can complete their banking tasks, provide assistance in using in-bank automated teller machines and help customers select and fill out banking forms before approaching a teller.
    EMAIL hidden_emailCONT-hidden_mobile

Keyskills :
operations managementoperational risk managementhni client handlingcustomer serviceoperations team handlinghni bankingoperationscustomer service management

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