Assistant Business Manager MSME

Job Description

Knowledge of financial institutions working in our domain. well versed with general market and knowledge about competitors in the local marketComputer Literate ,Bearing KYC , NOC from other institution ( if coming from another FI) , having Smart phone , CIBIL should be clear, minimum 2 professional reference to be checked.Knowing of Geographical area of working . Basic Hygiene of appearance, leadership quality to motivate the team , taking leadership for new initiative, marketing activities , relationship with other departments and verticals , coordination , negotiation skills , presenting the team and himself in front of marketing activities , meeting in HOs , departmental meeting , knowledge sharing and product training to new employees and customers groups.Behavioural Competencies Customer Focus, Hard WorkInclination towards Action and Urgency, Dynamic GrowthIntegrity, Nurture talentJob Responsibilities Financial Responsibilities 100% achievement of the assigned targets.taking initiative with team for Marketing activities , leafleting , Canopy with team , Identifying new source of business prospect and areasCoordinating with prospective customer and existing customers for sourcing new business , arranging meeting with existing customer at their places and arrange meeting with customer and office for other places - like customer meal , meeting , gathering .Serving customer queries and Build up customer relationship and develop brand value in the market.Attending all the customer queries and providing resolution of their issues accordingly.Portfolio Management in Co-ordination with Collection department, collective executive , collection visits , ECS and ACH collectionPhysical verification of customers residence, business and any other asset crucial from credit point of view and verification of photographs taken by RO , verification of legal papers in originals , checking the title document chain , checking property verification with legal documents , checking the reference of business .Flowing PM / CH and senior instruction , coordinating with FI, Collection , Valuation , Legal team for getting the desired visits reports done . Visiting the customers for first FI and meeting, taking the seniors to the customer place for visit and verificationPhysical Verification of credit related documents like ITRS, Bank Statements, receipts, ledger etc. and the property documents- of these documentsPreparing basic CAM , appraise , recommendation of cases to appropriate authority , mail approvals from authorities for credit , legal , technical, OPS , Store etc.Taking reference check of customer from local market and existing customersFollowing a proper procedure ensuring the proper handling of Property Documents , physical movement of files and papers to central OPSPortfolio Management and visit to delinquent cases time to time , Maintaining of WIRR and average Fees, with collaboration of collection team .collection and maintaining of data from open marketing activities for tele calling and self sourcing . Following of the leads so generated from this data receiving from telemarketing teamchecking of the documentation of the files , filling the agreements , formats and other formalities for the disbursement of the caseClearing all queries coming from customer , credit , OPS , Legal , Valuation .Timely submission of daily MIS and sourcing data to reporting authority , preparation of sourcing MIS , disbursement MIS , following and completing the audit MIS and queries , OPS pendency and any other work as instructed by senior reporting bosses.Non Financial Responsibilities Doing the clear and honest deal with intact integrity , should not be involve in any kind of direct /indirect interest in the transactionGuide, take training session on Sales process, strategies and incentive scheme. Ensure end person should be clearly aware, understand the scheme and working hard to achieve the same.Clearing all the queries of the customer and make sure to clear him final ROI , Fess , Charges , and all other terms of the case absolute termsMaintaining good and decent behaviour while dealing the customer , visiting his property , shop , godown and specially while taking photos of the property and house and surrounding with permission of the customer,

Keyskills :
sales marketing ustomerservice newbusiness customerfocus producttraining sourcingnewbusiness salesprocess customerrelations