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| Job Location | Jaipur |
| Education | Not Mentioned |
| Salary | Rs 1.5 - 3.0 Lakh/Yr |
| Industry | BPO / Call Center |
| Functional Area | Customer Care Executive (Call Centre) |
| EmploymentType | Full-time |
No. of Openings- 460Experience- 0 to 3 YearSalaryInternational Process- 19K to 29KDomestic Process- 16KJob Location: Jaipur (Mansarover, Sitapura, Malviya Nagar)Clients Amazon, Flip kart, Realme, TNS, Adobe, Cricket WirelessRoles and ResponsibilitiesBuild sustainable relationships of trust through open and interactive communication Maintain records of customer interactions, customer accounts, and file documentsAnswering or making calls to clients to learn about and address their needs, complaints, or other issues with products or servicesResponding efficiently and accurately to callers, explaining possible solutions, and ensuring that clients feel supported and valuedEngaging in active listening with callers, confirming or clarifying information and diffusing angry clients, as neededBuilding lasting relationships with clients and other call center team members based on trust and reliabilityUtilizing software, databases, scripts, and tools appropriatelyUnderstanding and striving to meet or exceed call center metrics while providing excellent consistent customer service.Making sales or recommendations for products or services that may better suit client needsTaking part in training and other learning opportunities to expand knowledge of company and positionAdhering to all company policies and proceduresDesired Candidate ProfileExcellent Communication skills with strong command on English Language.Ability to multitask, manage time and prioritizeGood data entry and typing skillsGood computer skillsAbility to ask prying questions and diffuse tense situationsStrong time management and decision making skillsComfortable working for Night ShiftJob Benefits & PerksAttractive Incentivesinterested candidates contact on :- hr.deepak777@gmail.com
Keyskills :
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