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Job Location | Jaipur |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | BPO / Call Center |
Functional Area | Operations Management / Process Analysis |
EmploymentType | Full-time |
The responsibilities of this position include:Support operational enablement of the Jaipur facility that includes executing major plans and procedures , as per established policies and management direction.Works closely with management team to understand the overall plans and supports them in timely fashion.Assist in setting goals , objectives , policies , training plans and procedures to support company expansion.Brings hands on skills with local hiring , supporting sales and service delivery activity.Participates in hiring process of initial team members. Trains them with company introduction and services as per training plans and material.Demonstrates skills to also step into supervisory role. Recruit , develop , manage and motivate employees reporting to him.Closely monitors activities and operations and follows up to ensure appropriate measures are taken to correct unsatisfactory results.Supports Delivery of Services , Client Interaction and Coarse Correction. Ability to handle clients and manage expectations required.Thinks positively , demonstrates high energy and understands the challenges associated with scaling up in start - up environment.Skills RequiredExperience with following areas:Operations / Process / Project ManagementStaffing and RecruitmentExperience in working with a Business Process Outsourcing company preferred.MS Office Skills MS Word , Excel , PowerPoint with good Email EtiquettesExcellent English Speaking , Writing and Client Interfacing SkillsStreet Smart and ability to adapt to changing needs as the start up grows.Jaipur Location. Flexible to work in different time zones depending on needs.The position offers base salary , growth opportunity and performance bonus based on company and individual performance. Please submit your resume with a cover letter elaborating your interest and skills that match with the position requirements.,
Keyskills :
marketing sales management soffice clientinteraction officeskills behavioraltraining customerrelations clientinterfacing