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Customer Care

0.00 to 4.00 Years   Jaipur   22 Feb, 2023
Elite Business Solutions Hiring For EBS
Job LocationJaipur
EducationNot Mentioned
SalaryRs 1.0 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)Customer Service (Domestic)
EmploymentTypeFull-time

Job Description

    Customer Service ProfileIt is an omnichannel company, operates in and serves 170 markets. It connects the biggest and most respected brands on the planet with their customers by providing customer care, technical support, customer acquisition, digital solutions, analytics, back-office, and other specialized services to ensure consistently positive customer interactions.Position Title: Customer Support ExecutiveReports to: Team LeaderFunction: OperationsLocation: Jaipur, Rajasthan, IndiaCampaign: International ProcessResponsibilities:
    • Provides astounding customer service through effective and timely resolution of various customer inquiries and concerns.
    • Builds customer loyalty and value through effective account management, identifying and providing offers for appropriate additional products, features, and services, and collecting past due balances.
    • Uses resource documentation for reference and the automated and training tools provided to deliver exceptional customer service.
    • Meets department productivity and quality standards. Appropriately disburses adjustments and account credits in accordance with policy.
    • Approaches each call with a can-do mindset and treats each customer with respect, courtesy, and a genuine desire to help.
    • Completes training requirements to learn new skills and processes, grow knowledge of systems, and develop proficiency on company values, organizational requirements, and competencies needed for the Expert role.
    Requirements:
    • 5.5 days working.
    • Salary up to 25CTC.
    • Excellent communication.
    • Undergraduate can apply.
    • Chat process
    • Rotational Shifts (9 Hours)
    • Immediate joiner.
    • Face to face Interviews Only
    • Interview Mode: - HR > OPS
    Interested candidates can coordinate with Recruiters for fixing interview (10AM -5PM)Sahil Saxena +91 7599, 810, 837.

Keyskills :
customer carecustomer service operationscustomer supportcustomer relationship

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