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Customer Care Representative Jaipur

0.00 to 2.00 Years   Jaipur   27 Sep, 2019
Job LocationJaipur
EducationNot Mentioned
SalaryRs 2.0 - 3.5 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (International)
EmploymentTypeFull-time

Job Description

DescriptionJob Summary/ OverviewThis position requires the candidate to be pro-active, energetic, high on ethics and on-the-toes so as to render services for the following tasks effectively.KEY responsibilities AND ACCOUNTABILITIES

  • Handle queries and complaints related to products
  • Transaction handling Services, Problem Solving Efficiency
  • Numerical Ability, High level of accuracy
  • Energetic, friendly and approachable individuals that understand the impact of great customer service
  • Responsible to deliver high quality and productivity results that meet the identified targets
  • Strong ability to multitask and take fast decisions independently
  • Maintains composure and patience with customers
MAIN job requirements1. Education qualifications HSC/Any Graduate2. Good knowledge of computer (typing speed 20 words per minute, accuracy at least 85%)3. Excellent interpersonal skills4. Should not be below 18 years of age
  1. Flexible to work in rotational shifts as per UK Hours, according to business needs
  2. Excellent verbal, written and listening skills
  3. Should have good command over Grammar and Fluency in English
  4. Should not have any MTI while conversing
  5. Details of several functions to provide quality service
  6. Good knowledge of computers
  7. Ability to Write/type messages to ensure professional tone

Keyskills :
insurance supervision bpo escalation enquiries operations email communication reynolds training sales crm etiquette engagement warranty ustomersatisfaction customerservice customercommunication automotivesales knowledgeprocessoutsourcin

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