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| Job Location | Jaipur |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Sales / BD |
| EmploymentType | Full-time |
Customer Support Business Title: Customer Support Executive Work Location: Johareez.com Auctions Pvt. Ltd., Jaipur Job Qualifications: Graduate or post graduate degree in business or related field preferred; or equivalent combination of education and experience. Should have an understanding of business-to-business relationships and a working knowledge of healthcare/hospital industry and information delivery systems Should be able to present to senior-level executives Approachability and skills of understanding others Team Player and willingness to learn Should be soft spoken and patient while dealing with customers Primary Job Responsibilities: Answering phones calls/email/faxes and letters and providing exceptional customer service in a timely and efficient manner Providing problem analysis and resolve client issues with the aid of available helpdesk tools (e.g. help files and Knowledge base articles. Providing the customer with the best of solution Staying updated with the changing market scenario Ensuring call standards are maintained with respect to greeting, problem identification, proposed solution and conclusion. Collaborating with team members on knowledge transfer, support policies, procedures and standards Please send your curriculum vitae along with your portfolio, indicating the post applied for in the subject line, with details of age, qualification, experience, current and expected salary to: jobs@johareez.com. Salary will not be a constraint for the right candidate. Apply Now Job Qualifications:
Keyskills :
sales customerservice customerrelations troubleshooting helpfiles knowledgebase problemanalysis curriculumvitae knowledgetransfer salary business analysis helpdesk scenario auctions education ustomersupp