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Manager Healthcare

3.00 to 5.00 Years   Jaipur   13 Nov, 2019
Headstrong
Job LocationJaipur
EducationNot Mentioned
SalaryNot Disclosed
IndustryIT - Software
Functional AreaGeneral / Operations Management
EmploymentTypeFull-time

Job Description

  • Manager, Healthcare
In this role, Your key responsibilities will be:-
  • Plan, develop and implement strategy for operational management to meet agreed interpersonal performance plans / SLAs
  • Monitor, measure and report on operational issues, opportunities and development plans and achievements within agreed formats and timescales
  • Supply to the evaluation and development of operational strategy and performance in co-optation with the executive team
  • Report, analyze and recommend Ops improvements in light of trends observed for disputes and queries.
  • Lead, innovate and implement the best industry/ business practices
  • Motivate and work as a natural team-player in the business functions.
  • Lead attrition for the process Retain, Engage, motivate and career path for the team.
  • Build excellent business relationship with customer groups.
  • Lead customer communication; recommend changes in work flows, procedures, service levels based on customers demand.
  • Plan and monitor span to avoid billing leakage
  • Identifying the root cause of problems, obtaining and analyzing facts and applying sound judgment in making decisions. Taking intelligent risks in the interest of the organization.
  • Being open and willing to accept change and driving a positive impact.
  • Continuously learning and upgrading self-knowledge to ensure alignment with the changing business environment.
  • Conduct RCAs for all metric variations.
Qualifications Minimum qualifications
  • MBA or equivalent masters
  • Healthcare Industry Experience
Preferred qualifications
  • Data Management Identifying trends, Analyzing, Presenting & Action plan
  • Prior experience in Team handling experience
,

Keyskills :
rootcauseanalysis healthcareservices rootcause posting teamhandling selflearning customerfocus servicelevels datamanagement socialnetworking iversityinclusion

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