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Opnening with Teleperformance for Inbound Voice process Mohali

0.00 to 4.00 Years   Jaipur   27 Aug, 2019
Job LocationJaipur
EducationNot Mentioned
SalaryRs 1.0 - 3.0 Lakh/Yr
IndustryBPO / Call Center
Functional AreaCustomer Service (Domestic)Customer Service (International)
EmploymentTypeFull-time

Job Description

Multiple opportunities for Fresher and Experienced candidates for Voice-Inbound & Outbound Domestic Process*. at Teleperformance at Mohali.*TeleperFormane Hiring For International Process For Fresher and experience with excellent communications skillsIntroduction About Teleperformance-The company specializes in outsourced omnichannel customer experience management, also known as Business Process Outsourcing (BPO).The company provides customer acquisition, customer care, technical support, debt collection, social media, and other services around the world. Teleperformance has 300,000 employees .across 350 contact centers in nearly 80 countries and serves over 160 markets. Countries in which Teleperformance operates ,Lebanon,the United Kingdom, Albania, Brazil, Chile, Philippines, Guyana, India, China, Canada, Mexico, Colombia, Norway, Italy, Greece, Portugal, the United States, Dominican Republic, El Salvador, Australia, the Netherlands, Suriname, Egypt,United Arab Emirates, Russia, Sweden, Germany, Poland, Slovak Republic and Czech Republic.Process-International Process:Caption Call.Etisalat( English).Rebel US.Caption Call.Domestic Process:Flipkart.Rebel Eats.Salary Upto 32k CTCLocation- Mohali.Any Educational Background, should be 12th pass and 18 years old*Any Graduate/UG Dropout **Average in communication - Written and Oral.**Comfortable with 24*7 Rotational Night Shifts and Rotational Offs.*Responsibilities and DutiesResponsible to deliver high quality and productivity results that meet the identified targetsWould require strong upselling skillsEnergetic, friendly and approachable individuals who understand the importance of great customer serviceNeed strong command on convincing the customersTransaction handling Services, Problem Solving Efficiency.Maintains composure and patience with customersAbility handle tough situation with customerHit the client metricsRequired Experience, Skills and QualificationsLanguage proficiency spoken Good Communication skillsHighly motivated and target driven with a proven track record in salesPrioritizing, time management and organizational skillsExcellent selling, communication and negotiation skillsOutstanding verbal, written and listening skills (English)Understands details of several functions to provide quality serviceCarefully write/type messages to ensure professional toneCandidate should have good knowledge about ComputerMust be 18 years of age or olderHigh School Diploma or equivalent requiredCandidate should have excellent Interpersonal skillsOpen to work in rotational shifts, according to business needsMust pass Operations ValidationCandidate should have all relevant documentsFor Fix Your interview please contact Below Recruiter-HR Connect Mustafa Rahman-9818031859Note-THR will Not take any Charge From candidates.Thanks.

Keyskills :
nternational processinbound processoutbound callingcustomer experiencecustomer careinternational call centercustomer retentioncustomer acquisitiontechnical supportcustomer supportinbound callscall centre voicedebt collectionbpo hiringcustome

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