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| Job Location | Jaipur |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | General / Operations Management |
| EmploymentType | Full-time |
PA, CollectionsWe are looking for professionals with OTC domain experience who have worked on SAP ERP- preferably in collections management and have a good understanding of upstream and downstream of Collection/ExceptionsCollection on past due invoices & invalid deductions on allocated portfolios via Email, phone calls etc.Respond to email /phone queries related to disputed invoiceResearch and analyze the disputes/deductions in ERPFollow-up with various departments to get supporting documents/ info for dispute/deductions resolutionFind opportunities and recommend solutions for process and automation improvementsDaily reporting of individual portfolios to track and monitor the past duesImplement collections strategy to reduce the past due Research and problem solve in a manner to expedite all cases in order to avoid any adverse customer impactWork as a teammate to process any adhoc request on time.Deliver quality customer service by researching and responding to all internal & external partners inquiries quickly, effectively and expertly.Call out problems to senior staff members and or management as appropriate.QualificationsMinimum qualificationsB.ComFreshers are eligibleExcellent Interpersonal skillsPreferred Skill SetPrior collections management experience will be an advantage,
Keyskills :
customerrelations insurance quality sales sap posting followingup customerfocus customerservice socialnetworking serviceautomation iversityinclusion