RBB-Regional Branch Ops Manager

Job Description

• A) Compliance Check The Compliance Liaison Officers would cover branches PAN-India and will visit a minimum of 8-10 branches a month for compliance checks, post which compliance certificate would be provided to Compliance team, as required.
• Gaps noted (if any) during the Branch Visits would be highlighted to BM and CH to be addressed on priority.
• B) Review of Audit Reports Besides the compliance checks, the Compliance Liaison Officers would also review audit reports of all the branches rated Unsatisfactory and Adequate .
• They would : List down the Critical Exceptions / Process Lapses in the audit report of the branch rated Adequate / Unsatisfactory .
• What are the implications of these comments by audit.
• Discuss with the Branch Manager to understand why it occurred Highlight mitigates / branch actionables so as to ensure that there are no recurrences.
• Document the discussion via mail to the BM and CH.
• CH is also advised to check branch compliance to points raised during their branch visits.
• Hand holding the branch / staff for any operational query that they may have in their day to day operations Publish a monthly summary of the audit reports received and reviewed.
• Track these branches till their next audit for having turned around.
• Visit these branches - priority to be given to the branches rated Unsatisfactory .
• For those branches not visited, con-call discussion would be done with the BM and CH on the audit report and tracking / compliance.
• C) Audit and Compliance Activites Branch visits During the branch visits, the Compliance Liaison Officers check on the branch compliance levels on a list of operational parameters comprising of common critical audit comments besides regulatory requirements / displays from RBI / BCSBI perspectives.
• Interactions with key staff at the branch are held to gauge their knowledge of daily processes in key areas from audit / regulatory perspectives.
• Post visit the CLOs prepare a visit report which is sent across to BM with a CC to Cluster Head / Circle Head.
• Onwards confirmation to be sought from branches on points highlighted during visits.
• The branches rated adequate / Unsatisfactory needs to be Mandatorily visited followed by other branches in the vicinity for compliance checks.
• Review of Audit Reports : Compliance Liaison Officers have to review the Audit reports of the branches rated adequate and Unsatisfactory and discuss mitigates with the BM / CH, have to help these branches to have any operational issues resolved to mitigate on the audit observations.
• Review of Concurrent Audit reports of branches : Compliance Liaison Officers have to review the concurrent audit reports released by the concurrent auditors for any exceptions highlighted and compliance confirmations by the respective branches.
• In case of any pending compliances, Branch is contacted and re-confirmation on compliance obtained.
• Visits by external auditors for Statutory Audit : Compliance Liaison Officers interacted with the external auditors for Statutory Audit (Deloitte Haskins & Sells / US GAAP (KPMG)) to facilitate their branch visits as a part of their audit procedure Branch Managers and Cluster Heads are to be intimated in advance of the impending visits and checks to be conducted to ensure smooth audit by the external auditors appointed by the bank.
• Branches were also assisted for any requirements raised which needed clarifications.
• Provision of evidences for SOX / US GAAP : Sample Evidences to be arranged from various branches, screened and provided in the format required to the external auditors for US GAAP (KPMG) / SOX team for the following ( Sample size to be decided by the external auditors): Lockers Account Closures MC Issuance MC Cancellation ELA - Cash transgression ELA - Reversal to income account ELA - sign off by BM for debit entries Premature FD Closures The responses needs to be reviewed prior to sending the same to auditors.
• D) Operational Hygiene Activities Compliance Liaison Officers interacted with branches in their respective regions to facilitate better operational hygiene such as clearing old outstanding entries in LTR portal, One crore portal and audit alerts in UAS: LTR portal Updation and Review.
• Old One Crore portal Updation and Closure of outstanding cases.
• Non-KYC Alerts (Dashboard and Reopen cases) pending in UAS portal.
• KYC Alerts (Dashboard and Reopen cases) pending in UAS portal.
• AML Alerts (Dashboard and Reopen cases) pending in UAS portal.
• Dynamic KYC Alerts (Dashboard and Reopen cases) pending in UAS portal.
• Dynamic Non-KYC Alerts (Dashboard and Reopen cases) pending in UAS portal.
• E) Trainings Compliance Liaison Officers need to conduct the below trainings.
• Trainings for Cluster Operations Managers.
• New to Role Branch Managers.
• New to bank Branch Managers.
• Local level of trainings for Branch Managers and PB Authorizers during visits.
• Any other training required at regional level.
Skills
• Banking Product & Process Knowledge
• Planning and Organizing Skills
• Communication
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Keyskills :
statutory auditconcurrent auditaudit reportsus gaapsoxcorporate liaison