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Job Location | Jaipur |
Education | Not Mentioned |
Salary | Not Disclosed |
Industry | Travel / Tourism |
Functional Area | Tour / Travel Management |
EmploymentType | Full-time |
To deal efficiently and politely with all telephone, email, internet and in person enquiries.To ensure that all reservations are recorded following established procedures with full and clear information and that they are inputted accurately and promptly onto the system.To maximize revenue by converting enquiries, recognising business prospects and opportunities to upsell venue services.To exercise effective listening to capture relevant information and provide a premium experience for the guestTo liaise with all departments to ensure the best service is provided to our customersTo ensure that all work meets company standards and is according to training given; all function paperwork must be accurate and complete, including catering requirements, guest preferences, booking supplements and payment details.To create daily floor sheets detailing reservations.To have an in-depth knowledge and understanding of the operation of the business including all food and drink menus ensuring the ability to provide a thorough response to customer enquiries.
Keyskills :
telephonehandling communicationskills generaladministration ffectivelistening