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Senior Officer Customer Service & Payments Technology and Operations

2.00 to 3.00 Years   Jaipur   08 Mar, 2020
Job LocationJaipur
EducationNot Mentioned
SalaryNot Disclosed
IndustryBanking / Financial Services
Functional AreaCustomer Service (Domestic)
EmploymentTypeFull-time

Job Description

To process cash, clearing & remittance transactions including DD/PO/NEFT/RTGS accurately on Finacle/Finaxia/PRIME and other Bank systems.To ensure processing of clearing cheques in CTS application as per RBI / NPCI guidelines.To handle inward and outward FX remittance documentations and transactions.To accurately process MF and Insurance transactions within agreed timelines.To ensure clearing, cash, PSGL accounts and all suspense accounts are reconciled daily.To process Vendor Bills and manage other related admin activities.To check account opening documentation and scan documents in AOS for processing Relevant follow up for account number/deliverables as per TAT.To accept all customer instructions and account maintenance requests and scan documents in AOS/DBW for processing. Relevant follow up for deliverables etc as per TAT to be done.Voucher reconciliation on daily basis, Generation and filing of EOD reports.To ensure to have effective control over the deliverables and monitoring to be done as per the laid down process.Undertake preliminary scrutiny / checks defined to be undertaken at branch for processing of allocated Trade Products on IMEX system.Coordinate with the client to timely regularize documentary shortfalls noted by Centralized Operation Team.Timely revert to CTO for raised queries, to support processing of transactions as per agreed TATs / SLAs.Ensure timely release of intimation memos, export LCs, advices, original documents and Export Bills DHL details to customers in all cases.Follow up with client for due payment / repayment of LC / Collection and discounted documentsFollow up with customers for pending Shipping bills /Bill of entry / Purchase order/Advance Inward for Exports to update our records in EDPMS and IDPMS etc.Adequate filing and safe custody of all live and paid transactions, as per internal guidelinesAdherence to deadlines on submission of regulatory returns required to be submitted to RBITo be an effective back up for Officer.Requirements 2-3 years experience in handling clearing and cash activity in another bankFamiliar with the clearing cycles and CTS clearing processingFamiliar with processing of RTGS/NEFTs transactionsFamiliar with handling cash and inter Bank transfer requestsKnowledge of Trade Operations,

Keyskills :
customerservice purchase operations bankingoperations msoffice collection sales er

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