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| Job Location | Jaipur |
| Education | Not Mentioned |
| Salary | Not Disclosed |
| Industry | IT - Software |
| Functional Area | Customer Service (International)Sales / BD |
| EmploymentType | Full-time |
Technical Support Executive Search engine research , Developing original content for websites Developing/ Editing News Reports, Articles Copywriting Key Responsibilities : Ability to interact with developers. Grasp the technical concepts quickly and have an analytical approach to documentation Writing and presenting the information in clear and simple English Understanding the business systems and applications for which documentation/ proposals is to be preparedCustomer Technical Support Executive. Job Qualifications: Any Graduate or pursuing graduation or related field preferred. Should have an understanding of business- to- business relationships and a working knowledge of software/ IT industry and information delivery systems Should be able to present to senior- level executives Should be soft spoken and patient while dealing with customers Primary Job Responsibilities: Answering phones calls/ email/ faxes and letters and providing exceptional customer service in a timely and efficient manner Providing problem analysis and resolve client issues with the aid of available helpdesk tools (e.g. help files and Knowledge base articles. Providing the customer with the best of solution Ensuring call standards are maintained with respect to greeting, problem identification, proposed solution and conclusion. Experience: Fresher/ 6 months experience preferredTimings : 10am to 7:00pmSalary: Salary as per industry standard.( no limitation for right candidate)Required education:- Any Graduate or pursuing graduation.Job Type: Full- time,
Keyskills :
customerservice troubleshooting customerrelations helpfiles searchengine knowledgebase executivesearch problemanalysis businesssystems it grasp salary search editing writing echnicalsupp netw king engl